Claims Officer

3 days ago

Sydney, Australia Asuria Full time

**Achieve your dreams by helping others achieve theirs**:

- ** We support you to grow your career**:

- ** Genuine work-life balance**

We have an exciting opportunity for a Claims Officer who provide support to Participants and employers after placement into employment. The Claims Officer uses risk management principles and relationship development strategies to ensure successful employment outcomes and tracks all Education and Employment placements with relevant internal and external stakeholders.

**About the Role**
- Monitor, review and record participation and progress in employment and education and manage claims as required.
- Identify early, any appropriate interventions that can be implemented before an ‘at risk’ situation escalates.
- Undertake 'Effective Questioning' and regular monitoring to establish any potential issues.
- Work with Employment Consultants to anchor Participant into another placement when required.
- Submitting claims accurately and within the agreed timelines

**Why Asuria?**

Achieve your dreams by helping others achieve theirs.

At Asuria, you can make a real difference by working with people to find long-term employment. A difference that means many people will gain meaningful employment through your mentoring and your advice.

**We support you**

Working at Asuria is more than a job, it is a career. A career where you can reach the best version of yourself and achieve your full potential. Asuria will support you every step of the way. We will provide all the resources, learning and leadership development you need to succeed and enter this exciting industry.

**Be part of a company that beats to an enterprising heart**
- At Asuria, our people are at the very heart of everything we do and deliver.
- To be an Asurian, you must be able to balance empathy, dignity and respect in your daily work with a drive to ensure we achieve positive business outcomes

**The rewards of being an Asurian**
- Competitive salary
- 3 days bonus leave per year
- Smart Phone and Laptop provided
- Genuine work-life balance
- Access to Employee Assistance Program providing counselling services across various work and life categories such as career, family, financial and health assistance.
- Learning & Leadership Development opportunities.

**Eligibility Criteria**
- Proven ability to build rapport and maintain effective relationships
- Great verbal and written communication skills
- Time management and organisational skills
- Understanding of employment services contractual guidelines; preferred not essential
- Sound knowledge of Excel with the ability to effectively work with numeric data.

**How to Apply**
- Take the first step to this important role in leading others and providing jobs. If you match the criteria above, we want to hear from you

A current Working with Children Check or relevant state equivalent is a mandatory requirement for this position. Successful applicants will be required to undertake a national police check and have (or create) a myGovID account.

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