Administration/personal Assistant

18 hours ago

Ballarat, Australia Cottrell Group Pty Ltd Full time

**Administration/Personal Assistant (PA)**
- **Fantastic career opportunity in established yet modern local firm**:

- **Work closely with the business Partners**:

- **Collaborative & supportive work environment**

PPT is one of the most experienced and highly regarded financial services firms in the Ballarat area, offering a high level of knowledge and expertise you would expect from a ‘big city’ organisation but with the friendly and personal service of a regional firm. PPT engages their employees in a professional and welcoming workplace where career aspirations are encouraged, and ongoing training and development is supported.

They are seeking a capable and enthusiastic Administration/Personal Assistant to join the team in a permanent, full-time capacity.

**The Role**:
Working closely with three Directors, you will provide high level support in their day-to-day administration, including direct assistance to their client base delivering a high standard of service. This position offers exposure to a diverse array of tasks that includes, but is not limited to:

- Acting as a key point of contact for the Directors
- Proactive calendar & meeting management
- Liaising with clients
- Managing telephone calls & addressing clients’ queries
- Preparing & managing client documentation, databases & filing
- Management of ASIC forms, assistant in the setup of TFN/ABN/GST, preparing income tax returns for lodgement & liaising with ATO & other stakeholders
- Maximising the effectiveness of administrative processes through the design & implementation of efficient workflows
- Maintaining a high level of professionalism, integrity & confidentiality
- Providing reception cover as required

This role will have close contact with clients, so along with demonstrated administration experience, they are looking for an individual with strong customer service skills and an ability to enhance the client experience. You will relish the opportunity to further develop your skills in a growing business that offers the chance to work within a supportive and collaborative team.

To be successful in this role, you will need:

- To be client focused with a priority on providing excellent customer service
- Exceptional verbal & written communication skills with an attention to detail
- Proficient technical skills (Outlook, Microsoft Office, client management software)
- Exceptional organisational & time management skills with a high capacity for managing multiple/changing priorities
- A high level of professionalism & confidentiality
- A strong work ethic & initiative
- Commitment to further training and professional development
- At least 2 years’ experience in an administrative position
- Experience with MYOB, Xero or BGL software is not required but will be highly regarded

**Job Types**: Full-time, Permanent

**Benefits**:

- Professional development assistance

Schedule:

- Day shift
- Monday to Friday
- Morning shift

Ability to commute/relocate:

- Ballarat, VIC 3350: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Administration: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

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