Reception - Administrative Officer #1102-c

**Direct Services Counsellor/Project Officer #DS101**

Do you want to work in one of Australia’s leading organisations providing treatment and rehabilitation to torture and trauma survivors; that’s quality focused, diverse & committed to making a difference in the lives of vulnerable people in communities.

Come & join us

**THE ORGANISATION**:
STARTTS is a not-for-profit Affiliated Health Organisation focused on providing a broad range of services to refugees in NSW. The focus of STARTTS approach is on building capacity and empowering people and communities to take control over their own lives, using a strengths-based approach and building on individual, family, community and cultural strengths.

**THE ROLE**:
The Counsellor/Project Officer position is designed to provide individual and group clinical assessment and treatment to traumatised clients; collaborate with communities and deliver training to other service providers. This position is located in Direct Services Teams and will be based in STARTTS Sydney Metropolitan Offices. The position will involve regular travel to other areas of Sydney.

**PERKS & BENEFITS**:

- Employment with attractive leave entitlements including 14 weeks paid parental leave, 4 weeks’ annual leave and paid Accrued Day Off (ADO) (full-time employees only) and other entitlements.
- Salary packaging options that reduce your taxable income and increase your take-home pay.
- Great education opportunities through our Training department.
- Access to our Employee Assistance Program (EAP) for staff and family members
- Discounted gym memberships with a Fitness Passport.
- Active Social Club
- Potential access to Fleet cars
- Flexible hybrid work.
- **Position No**: DS101
- **Closing date**: Friday, 5 September 2025
- **Enquiries**: Manuel Morantes, Direct Services Senior Team Leader; (02) 9646 6555
- **Location**: Fairfield or Liverpool
- **Salary**: Health Education Officer, Counsellor, Psychology, Social Work, or other relevant classification based on qualifications, experience and requirements of the role
- **Vaccination Requirement**: Category

**ESSENTIAL REQUIREMENTS**
- Relevant tertiary qualifications in counselling, social work, psychology, or a related field with eligibility for membership of the relevant professional association.
- Demonstrated assessment and counselling experience in a cross-cultural context and experience in working with children, adolescents and adults in a clinical setting.
- Demonstrated capacity providing clinical group treatment and demonstrated training skills.
- Demonstrated understanding of the issues affecting refugees in particular resettlement issues, and the effects of torture on individuals, young people, families, and communities.
- Proven excellent oral, written and interpersonal communication skills and proficiency in the use of Microsoft Office.
- Ability to work independently and as part of a multidisciplinary team within a multicultural environment.
- Knowledge of the cultures and health needs of refugee communities in Sydney Metropolitan areas and experience in community development, community liaison and advocacy.
- Hold a current NSW Driver’s Licence.

**DESIRABLE REQUIREMENTS**:

- Knowledge of local communities in Sydney metropolitan areas and available services.

2. Arabic/Dari/Farsi/Ukrainian speaking counsellor.
- This position is considered child-related employment and will require a Working with Children Background Check and a National Police Check.

**VACCINATION REQUIREMENTS**

**_**This role is a Category A role_**_. It is mandatory for _**_Category A_**_ workers to meet and maintain the vaccination criteria (as per the current NSW Health and STARTTS policies)._
- Vaccination and/or assessment is required for_**_ Category A _**_workers for the following transmissible diseases - measles, mumps, rubella, hepatitis B, varicella (chickenpox), diphtheria, tetanus, pertussis (whooping cough), influenza and tuberculosis. _
- COVID19 vaccination is strongly recommended, but not a requirement for employment._
- If successful you must provide evidence of vaccination and/or assessment._
- Should you not be able to comply with vaccination requirements before your commencement date, the offer of employment may be withdrawn._
- If you have a medical reason for why you cannot be vaccinated, a medical contraindication evidence will be required._

**OUR COMMITMENT TO DIVERSITY, EQUALITY, AND INCLUSION**:
**HOW TO APPLY**:
To be considered for this position, please ensure you address the selection criteria as thoroughly as possible.

3. Submit an up-to-date **Curriculum**Vitae (CV)**

4. Provide copies of relevant Qualifications if applicable (overseas qualification must be assessed by an appropriate Australian body to be considered)

5. Statements of Service from previous relevant roles (if applicable, please ask us for a sample)

6. A cover letter is optional.