Account Executive

7 days ago

Chatswood, Australia EZYPAY Full time

**Join an innovative company**:

- **Flexible Working Conditions**:

- **A fun team environment**

Do you love working in a fast paced, vibrant and energetic environment? Are you motivated working within a highly driven sales team? Come showcase your exceptional relationship and account management skills with Ezypay

Ezypay is a multi-award-winning Fintech company established in 1996, specialising in the provision of subscription and recurring direct debit payments.

With offices in Australia, New Zealand and Malaysia, Ezypay has processed over $3 billion worth of subscription payments in 9 countries across the Asia Pacific region (Australia, New Zealand, Malaysia, Singapore, Philippines, Hong Kong, Taiwan, Thailand and South Korea) and we’re continually expanding.

**The Role**

As an Account Executive at Ezypay, you will be working closely with the Key Account Director & the Sales team, ensuring Ezypay maintains its long term and mutually beneficial relationship with key customers.

You will be responsible for managing a number of our top customer accounts, ensuring their continued satisfaction with our subscription billing services. You will develop proactive engagement plans and meet on a regular basis with our customers to ensure we can proactively meet and exceed their expectations. You will act as a point of contact and escalation, coordinating across several departments, including Customer Service, Merchant Operations, Product & Engineering.

**Are you able **to **
- Protect existing revenue and drive growth opportunities in line with company targets and defined account segments
- Develop a proactive engagement plan for each account, ensuring internal and external stakeholders are aligned
- Negotiate commercial arrangements and reviews with customers, with involvement from other internal functions, demonstrating commercial and financial acumen
- Take ownership for and work with Sales team members to provide the framework for account engagement and ensure that key documents, processes, and people are identified to support the defined outcomes.
- Manage and report on forecasting and pipeline expectations
- Keep across trends in payments, ensuring you can develop appropriate solutions for our customers and act as a trusted advisor

**What we are looking for**..**
- A minimum of 3 years’ experience in a similar role
- Experience working closely with sales teams
- Experience providing solutions based on customer needs and ensuring mutually beneficial outcomes
- Experience in contract negotiation and renewal management
- Strong communication and interpersonal skills with aptitude in building relationships with professionals at all organizational levels (including C suite)
- Ability to produce and talk to data and reporting
- Knowledge & experience working in SaaS or platform technologies is a bonus

**The Perky Side of our Benefits.**
- Fantastic team culture
- Flexible working arrangements (including remote working) and work life balance
- Guidance and mentoring from leaders within the business
- A dynamic and challenging environment, with the opportunity to make a real and lasting difference to our business
- Casual dress code
- Modern office located in the heart of Chatswood

**How to **Apply**

This could be the start of your rewarding career with Ezypay.

**In Response to Covid-19**:
All interviews are currently being held virtually. If you are invited to attend an interview, our Human Resources team will guide you through our interview process.

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