Patient Liaison

3 days ago

Sydney, Australia Northern Beaches Hospital Full time

**Casual Position - Patient Liaison & Admission Officer**:

- **Be able to work with a 24/7 roster, working within the Bookings and Admissions Team**

Northern Beaches Hospital is a fully licensed private hospital, providing care to public and private patients from an outstanding facility with a large range of quality services provided by exceptional nurses, doctors and staff.

We are seeking a highly motivated Patient Liaison & Admissions Officer to join our friendly hard working team. Our administration team offers development opportunities for our staff and a caring environment for the delivery of high quality patient centred care. The successful applicant will be expected to be to deal with multiple stakeholders (internal and external) from a range of disciplines and come into direct patient contact.

This role also involves the effective management of all patient admissions via our Emergency Department, requiring preparation of all relevant documentation and collection of patient payments.

In the role, you will be expected to:

- be on your feet between your work station and the ED triage area
- speak face to face with patients regarding their health cover
- coordinate administrative paperwork and payment for coverage levels for their care
- you may be juggling multiple admissions at any one time and show resilience when required

Customer service is expected to be of high standard and this is reflected by positive patient experiences.

**To be successful in this role, you will also possess the following skills and attributes**:

- Previous administrative experience in a front line customer facing environment
- Be able to work with a 24/7 roster
- Exceptional customer service, responding to patients and stakeholders in a timely, efficient, friendly and courteous manner
- Exceptional attention to detail
- Ability to prioritise work
- Well-developed oral and written communication
- Good standard of computer literacy
- Desirable - Experience in medical field/medical terminology

**Hours of the role**:
Each shift will work 7.6 hours and the available shifts start from:

- 6:00
- 8:00
- 14:00
- 16:00
- 22:00

**Must be available for overnight shifts and weekends.**

**Benefits on offer**:

- Discounted onsite parking as well as easy access to public transport
- Discounted gym memberships, including Fitness Passport
- Employee Assistance Programs

Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current (12 months or less) National Police check, NSW Working with Children’s Check and are required to provide proof of immunity to specified infectious diseases prior to commencement.

  • Revenue Growth and Patient Liaison Specialist

    5 days ago

    Sydney, New South Wales, Australia beBeePatient Liaison Specialist Full time $14,979 - $15,503

    Enhance Patient Engagement and Revenue GrowthKey Role ResponsibilitiesIn this pivotal front-line position, you will assess Emergency Department and ward admissions to ensure accurate financial classification and identify opportunities to convert non-chargeable admissions into chargeable ones.Proactively identify revenue opportunities through patient...

  • Patient Liaison Manager

    2 days ago

    Sydney Central Business District, Australia HAYS Full time

    Patient Liaison Manager / EA & PLM (2 roles) Sydney CBD perm - one Saturday shift per month **Your new company** *** A rapid growing modern boutique clinic specialising in varicose vein treatment, seeking for an attentive Patient Liaison Manager, who will provide excellent service to their patients. Working closely with leading specialists who will mentor...

  • Patient Liaison Manager

    7 days ago

    Sydney, Australia The Vein Institute Full time

    **The Vein Institute - Patient Liaison Manager** **About the business** We are expanding our business and our team! The Vein Institute is a modern boutique clinic founded to care for patients with varicose vein disease. Our philosophy is to offer walk-in, walk-out treatments which are safer than traditional surgery, without the need for hospital admission...

  • Patient Liaison Manager

    2 weeks ago

    Sydney, Australia Boutique Consulting Full time

    $65,000 + super - CBD Location / Boutique medical practice - Immediate start **About the Client**: *** Our Client a boutique medical practice based in the CBD, is looking for a switched-on Patient Liaison Manager to Join their piloted office. This revolutionary Doctor has big plans and wants you to be a part of it - Career Development and a hunger to learn...

  • Junior Patient Liaison Officer

    3 weeks ago

    Sydney, New South Wales, Australia NSW Health Full time

    Are you passionate about revenue and patient admissions? Northern Sydney Local Health District have an opening in the Revenue Team.Apply here.Employment Type: Permanent Full Time roles available Position Classification: Administration Officer (Level 4)Remuneration: $1,385.35 - $1,417.06 per week Hours Per Week: 38 Requisition ID: REQ591873 Who we are: We are...

  • Central Coast Patient Liaison

    1 day ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $60,000 - $80,000

    Central Coast Patient LiaisonWe are seeking a skilled contact centre professional to join our team.About the RoleCoordinate patient imaging procedures and pre-appointment preparationEnter accurate patient and referrer information across systemsProcess billing and liaise with referring doctors and technical teamsAbout YouStrong background in customer service,...

  • Patient Liaison Specialist

    6 days ago

    Sydney, Australia GoodMind Therapeutics Full time

    **Location**: Sydney - Hybrid **Employment Type**: Full-Time **About GoodMind** At GoodMind, we’re transforming mental health care through innovative, evidence-based treatments in psychedelic-assisted therapy. You’ll be joining a group of genuinely kind, caring people who support each other and our patients, creating a workplace where warmth and...

  • Patient Liaison

    4 days ago

    Sydney, Australia Northern Beaches Hospital Full time

    **Full time position**: - **Be able to work with a 24/7 roster, working within the Bookings and Admissions Team** Northern Beaches Hospital is a fully licensed private hospital, providing care to public and private patients from an outstanding facility with a large range of quality services provided by exceptional nurses, doctors and staff. We are seeking...

  • Contact Centre Patient Liaison

    6 days ago

    Sydney, Australia Silver Search Full time

    **Work from Home Opportunity**: - **Permanent Position**: - **Healthcare Industry**: - **Rotating roster between 7am and 7pm** Are you looking for a rewarding career in the healthcare industry? Do you enjoy working from home? An exciting opportunity for a Contact Centre Patient Liaison Coordinator to join their team. As a Contact Centre Patient Liaison...

  • Medical Liaison Specialist

    7 days ago

    Sydney, New South Wales, Australia beBeeHaematology Full time $120,000 - $180,000

    Medical Liaison RoleWe are seeking a talented Medical Liaison to join our team in advancing medical affairs and transforming patient outcomes. As a key member of our medical team, you will play a pivotal role in bridging scientific knowledge and clinical practice.About the JobThis is a permanent, full-time position based in either Melbourne or Sydney. You...