Patient Liaison

2 days ago

Sydney, Australia Northern Beaches Hospital Full time

**Casual Position - Patient Liaison & Admission Officer**:

- **Be able to work with a 24/7 roster, working within the Bookings and Admissions Team**

Northern Beaches Hospital is a fully licensed private hospital, providing care to public and private patients from an outstanding facility with a large range of quality services provided by exceptional nurses, doctors and staff.

We are seeking a highly motivated Patient Liaison & Admissions Officer to join our friendly hard working team. Our administration team offers development opportunities for our staff and a caring environment for the delivery of high quality patient centred care. The successful applicant will be expected to be to deal with multiple stakeholders (internal and external) from a range of disciplines and come into direct patient contact.

This role also involves the effective management of all patient admissions via our Emergency Department, requiring preparation of all relevant documentation and collection of patient payments.

In the role, you will be expected to:

- be on your feet between your work station and the ED triage area
- speak face to face with patients regarding their health cover
- coordinate administrative paperwork and payment for coverage levels for their care
- you may be juggling multiple admissions at any one time and show resilience when required

Customer service is expected to be of high standard and this is reflected by positive patient experiences.

**To be successful in this role, you will also possess the following skills and attributes**:

- Previous administrative experience in a front line customer facing environment
- Be able to work with a 24/7 roster
- Exceptional customer service, responding to patients and stakeholders in a timely, efficient, friendly and courteous manner
- Exceptional attention to detail
- Ability to prioritise work
- Well-developed oral and written communication
- Good standard of computer literacy
- Desirable - Experience in medical field/medical terminology

**Hours of the role**:
Each shift will work 7.6 hours and the available shifts start from:

- 6:00
- 8:00
- 14:00
- 16:00
- 22:00

**Must be available for overnight shifts and weekends.**

**Benefits on offer**:

- Discounted onsite parking as well as easy access to public transport
- Discounted gym memberships, including Fitness Passport
- Employee Assistance Programs

Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current (12 months or less) National Police check, NSW Working with Children’s Check and are required to provide proof of immunity to specified infectious diseases prior to commencement.

  • Patient Liaison Manager

    6 days ago

    Sydney, Australia The Vein Institute Full time

    **The Vein Institute - Patient Liaison Manager** **About the business** We are expanding our business and our team! The Vein Institute is a modern boutique clinic founded to care for patients with varicose vein disease. Our philosophy is to offer walk-in, walk-out treatments which are safer than traditional surgery, without the need for hospital admission...

  • Patient Liaison Specialist

    2 weeks ago

    Sydney, New South Wales, Australia GoodMind Therapeutics Full time $80,000 - $100,000 per year

    Location: Sydney - HybridEmployment Type: Full-TimeAbout GoodMindAt GoodMind, we're transforming mental health care through innovative, evidence-based treatments in psychedelic-assisted therapy. You'll be joining a group of genuinely kind, caring people who support each other and our patients, creating a workplace where warmth and empathy are core to the...

  • Patient Support Liaison Officer

    1 week ago

    Sydney, New South Wales, Australia IVFAustralia Full time $104,000 - $130,878 per year

    Sydney CBD LocationPatient Support Liaison Officer – Full timeThis is an exciting opportunity for an experienced medical administration officer who is passionate and enjoys the challenges and responsibility of working within a very fast paced specialist clinical environment.IVFAustralia is a leading provider of fertility services, providing the highest...

  • Client Liaison Officer

    7 days ago

    Sydney, New South Wales, Australia Foot Balance Technology Full time $104,000 - $130,878 per year

    Client Services Liaison / ReceptionistFoot Balance Technology – Sydney, New South WalesResponsibilitiesYour key responsibilities will include: Booking and management of patients across multiple clinic locations. Greeting and attending to patients during appointments, ensuring a welcomingand professional experience. General office administration and...

  • Patient Transport Officer

    1 week ago

    Sydney, Australia Absolute Medical Response Full time

    The Patient Transport Officer is an operational role within AMR reporting to the Operations Manager or to another senior operational position from time to time. The purpose of the Patient Transport Officer is to provide a high standard of non-urgent patient transport services to the community of NSW and South Australia. This can include providing...

  • Medical Scientific Liaison

    2 weeks ago

    Sydney, New South Wales, Australia Astellas Pharma Full time $100,000 - $150,000 per year

    DescriptionMedical Scientific Liaison - AustraliaAbout AstellasAt Astellas, experience is coupled energised with a relentless challenger spirit.Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn't a buzzword - it's a...

  • Medical Receptionist/patient Coordinator

    17 hours ago

    Sydney, Australia Silver Search Full time

    **Parking Available/Close to Public Transport**: - **Lunch provided daily**: - **Professional and Career Development** Our Client is a boutique private hospital offering a range of procedures and clinical services. This state of the art facility delivers uncompromising care to their patients. Currently they are seeking an experienced Medical...

  • Client Experience Liaison

    2 weeks ago

    Sydney, New South Wales, Australia Dokotela Full time $60,000 - $90,000 per year

    About DokotelaDokotela is a national telepsychiatry service providing accessible mental health care to patients across Australia. We focus on delivering quality, patient-centred care while supporting practitioners through streamlined operational and administrative processes.Role Summary.As a Client Experience Liaison, you will support patients throughout...

  • Medical Science Liaison

    1 week ago

    Sydney, Australia GSK Full time

    **Site Name**: Australia - NSW - Sydney Metro **Posted Date**: Aug 28 2025 **About GSK** GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together. Our success absolutely depends on our people. We want GSK to be a place where people feel inspired, encouraged and challenged to be the...

  • Medical Science Liaison

    11 hours ago

    Sydney, New South Wales, Australia GSK Full time $80,000 - $120,000 per year

    Site Name: Australia - NSW - Sydney MetroPosted Date: Oct About GSKGSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together.  Our success absolutely depends on our people. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be....