Admin & Patient Liaison

1 week ago

Sydney, New South Wales, Australia MYSuperNOW Full time $40,000 - $65,000 per year

About Us:

MYSuperNOW is a dynamic and rapidly growing small business that has experienced incredible growth over the last 12 months. We specialise in assisting clients with accessing their superannuation for essential services. As a close-knit team, we pride ourselves on maintaining a vibrant and supportive office culture. We are now looking for a talented and motivated individual to join our team as an Administrative & Patient Liaison. We are seeking a young and energetic Administrative & Patient Liaison to join our team. This role is crucial to the smooth running of our operations and offers plenty of opportunities for growth. The successful candidate will play a key role in both administrative support and managing patient cases from start to finish, ensuring excellent customer service throughout the process.

Job Description:

This is a high-pressure, full-time role that requires someone who can work well under pressure, think proactively, and pre-empt issues before they arise. Please do not apply if you are studying, looking for a part-time job, or do not intend this role to be a long-term career move.

Key Responsibilities:

  • Provide administrative support to the team, ensuring efficient and organised daily operations.
  • Manage and maintain accurate records, including spreadsheets and databases.
  • Confidently navigate multiple screens and applications simultaneously.
  • Assist with document preparation, data entry, and other clerical tasks as required.
  • Facilitate patient cases from beginning to end, ensuring seamless communication and service delivery.
  • Act as the primary point of contact for patients, keeping them informed and managing their cases efficiently.
  • Communicate effectively with team members and clients, both in writing and verbally.
  • Contribute to maintaining a positive and productive office environment.

Key Requirements:

  • Proficiency in Excel and other office software.
  • Strong computer skills and ability to move between multiple applications with ease.
  • Confidence in working on a Mac-based platform.
  • Knowledge of Adobe software is ideal.
  • Excellent organisational and time management skills.
  • A positive, proactive attitude and a willingness to learn.
  • Strong communication skills, both written and verbal.
  • Ability to work well under pressure and handle high workloads effectively.
  • Previous experience in administration or case management is highly regarded.

Interview Process:

The interview will include a practical assessment where you will be asked to work on our system. This will involve demonstrating your ability to move through different applications, navigate between screens, and efficiently use Excel.

What We Offer:

  • Salary of up to $65,000 per year with opportunities for growth.
  • A supportive and vibrant work environment.
  • Convenient location across the road from the new Metro, making your commute to work easy.
  • The chance to be part of a rapidly growing company with exciting future prospects.

How to Apply:

If you thrive under pressure, are passionate about administration, and are looking for a full-time opportunity to grow your career, we would love to hear from you Please do not apply if you are studying or seeking a part-time position. Send your CV and a cover letter detailing your relevant experience and why you would be a great fit for our team to

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