General Manager Home Care
3 days ago
General Manager – Home Care Services (Full-Time)
Based in Kenmore, QLD | 5 Days/Week
Are you a values-driven leader who thrives in fast-paced environments? Do you embrace change as an opportunity, not a disruption? We're looking for a General Manager – Home Care Services who's ready to lead from the front and provide clear direction and demonstrate leadership we reshape how care is delivered across Queensland.
This is more than just a leadership role — it's an to create, grow, and innovate our Home Care service offering. You'll need the vision to strategise, the people skills to lead, and the grit to execute — all while staying grounded in what really matters: quality care.
About the Role
- Location: Based in Kenmore, QLD (onsite presence required)
- Travel: Regular travel to teams across QLD — flexible for those living in Toowoomba, Sunshine Coast, or Gold Coast, but must commit to 5 days per week
- Team: You'll lead a hybrid team of around 11 direct reports, including:
- 9 Service Managers across QLD
- Home Assist Secure (HAS) Manager
- Scheduling Team Leader – Sunshine Coast
Key Responsibilities
- Lead the design, launch, and growth of our new Home Care Services division
- Drive business development and market expansion with an eye on current and future needs
- Inspire and manage a diverse, state-wide team of leaders and frontline staff
- Bring strong financial acumen – understand budgeting, forecasting, and how to read the numbers to make informed decisions
- Champion innovation and adaptability – change is constant, and we need someone who thrives in that environment
- Be a steady, compassionate leader – balancing performance with heart
- Support a culture of continuous improvement – our services and teams are always evolving
- Don't get stuck – keep momentum, stay agile, and drive things forward
You Bring
- 5+ years' experience in senior roles within Home Care or community services
- Experience developing and delivering care programs
- Proven business development and growth experience
- Strong people leadership across dispersed or hybrid teams
- Financial literacy and confidence using data to inform decisions (Excel proficiency is useful but not critical – big picture thinking is more important)
- A change-positive mindset – this isn't a static role
- Ability to switch between strategic thinking and operational delivery seamlessly
Why This Role?
- Build and adapt programs to meet sector reform and changing community expectations
- Lead with autonomy and impact – this is a direct line role, not regional management
- Join a team that's serious about change and innovation, not business as usual
- Be part of a supportive leadership culture that values balance, integrity, and care
Employee Benefits
At Churches of Christ, we care about our people. As a not-for-profit organisation, we offer salary packaging options that can significantly increase your take-home pay — up to $18,549 p.a. tax-free, including:
- $15,900 on everyday living expenses (e.g., groceries, bills, rent) .
- $2,649 on meals and entertainment
Additional benefits include:
- Generous annual leave entitlements
- Access to an Employee Assistance Program (EAP)
- A supportive and inclusive team culture
- Discounts at a variety of retail outlets
Sound like you?
If you're ready to lead change, empower people, and help redefine Home Care across QLD, we want to hear from you.
Apply Now and shape what's next.
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