Collections Officer

3 days ago

West End, Australia SilverChef Full time

**Introduction**:

- Flexible working arrangements available
- Proudly B Corp accredited
- using business as a force for good
- Great leave options (purchase leave, career breaks & more)

Are you a driven and resilient collections officer, ready to manage your own portfolio?

Then we would like to hear from you

Be part of a fast-growing, highly successful global finance business that does things differently. Our finance product portfolio is a mix of established and new products that help hospitality businesses get started and grow. We are genuinely committed to helping our customers achieve their dreams, and we’ve already invested more than $1.5bn in the hospitality industry globally.

In this role, you’ll be managing a portfolio of entities in arrears that have been referred to Silver Chef’s collection department. You’ll be pivotal in liaising with our customers and Collections Partners to ensure the best possible outcome for both SilverChef and our customers. We are committed to supporting the bounce back of the hospitality industry and we need your help.

**The person we are looking for can**:

- Reduce the overall arrears position of the Customers that have been assigned to you
- Ensure that Silver Chef’s Collection Partners are performing to expectation and that they are taking timely and effective action on accounts assigned to them.
- Take accountability for ensuring that the Collection’s Debt Life Cycle is adhered to and that appropriate action has been, and is being, taken on accounts at the predefined point in time.

Key Qualities
- Minimum 3 years collections experience, preferably in commercial collections.
- Knowledge of the National Debt Collection guidelines and legislation.
- Experience in legal enforcement and legislation will be advantageous.
- Competitive salary package

What’s on Offer?
- We are a high-growth company focused on career development for our people.
- We offer a range of flexible working options to support a positive work/life balance for all our people.
- Great leave options including paid volunteer days and options to cash out and purchase additional leave.
- Work with purpose; Be part of the B Corp movement, making a difference in the world

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