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Freight Forwarder, Operations

2 weeks ago

Port of Brisbane, Australia DSV Full time

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Job Req Number: 82822
Time Type: Full Time

Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV’s global family.

DSV Air & Sea is seeking to hire a skilled and passionate Freight Forwarder, Operations at Port of Brisbane.

The position is responsible for liaising with customers & suppliers in an effective and timely manner whilst directing, compiling and completing the necessary documentation within the operations team. This position is required to ensure that all tasks are carried out in accordance with company and regulatory requirements.

**Your typical day at DSV**:

- Work together with Operations team to ensure quality and accuracy of work delivered.
- Establish and maintain strong client relationships with DSV customers (internal and external), suppliers and service providers both locally and overseas.
- Communicate (verbal and written) with customers, suppliers and other team members to obtain information or communicate issues.
- Ability to problem solve issues relating to information recorded on documents, calculations of costings and load size.
- Ability to plan and prioritize tasks according to specific requirements and deadlines.
- Carry out operations work flow processes.
- Support the Senior Team Lead & Operations Manager with day to day activities, and other reasonable tasks and projects as required.
- Plan and prioritize shipments from the Workbench.
- Ability to problem solve operations issues with a range of stakeholders including but not to limited: airlines, shipping lines, transport providers, co-loaders and customers.

**About you**:

- Industry experience in Freight Forwarding (Air and/or Sea).
- Good communication, and customer service skills are required.
- Experience using CargowiseOne is preferred.

**Why DSV?**

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.