Customer Care Consultant

2 weeks ago


Glen Iris, Australia Sharp & Carter Full time

$60,000 - $65,000 + Super | Located in Glen Iris
- Amazing employee benefits and progression pathways available
- Excellent culture and flexibility to work from home

**About the role**

We are seeking a highly motivated and experienced Customer Care Consultant to join our clients team in Glen Iris. This role requires an individual who is passionate about delivering exceptional customer service and has excellent communication skills.

**Responsibilities**:

- Providing customers with accurate information about company products and services
- Resolving customer complaints and issues in a satisfactory manner
- Maintaining accurate customer records and updating information as needed
- Collaborating with other departments to ensure customer needs are met
- Other ad hoc duties as per directed

**Skills & Experience**
- Previous experience in a customer service role
- Excellent communication skills, both written and verbal
- Strong problem-solving skills and ability to work under pressure
- Attention to detail and ability to multitask
- Ability to work independently as well as part of a team
- Knowledge of CRM software and basic computer skills

To apply, please click on the link below. Additionally, for a more detailed conversation about the role, phone Thamasha Gunasekara on 0420 920 944.



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