Tenant and Leasing Officer

20 hours ago

Melbourne, Australia HumanKapital Full time

Real Estate & Property
- Leasing
- Melbourne
- Contract
- Fixed-term contract till June 2026
- Leading infrastructure asset operator
- Supportive and energetic team

**About the company**
Our client is a highly successful organisation that manages over $1 billion worth of infrastructure assets across Australia. They collaborate with some of the world's top facilities management providers to fulfill the needs and requirements of their clients and the end-users of their facilities.

**About the role**
We require a Tenant and Leasing Officer, to support the team in managing the lease lifecycle from negotiation to administration, to ensure smooth operations and tenant satisfaction of retailers in a large transportation hub in Melbourne CBD. This position is a vital link managing key internal and external stakeholder relationships and is the primary point of contact for tenants.

The key responsibilities of this role include:

- Assist in the negotiation of property related contract and lease negotiations
- Ensure all lease and applicable documentation is fully executed and maintained
- Effectively manage positive customer relationships with tenants to encourage retention and satisfaction
- Address any queries, complaints and requests of tenants promptly and efficiently
- Manage tenant maintenance requests and follow up
- Monitor and manage rental arrears
- Collate data and compile reports
- Oversee property register
- Process annual reviews and outgoing recoveries on a timely basis, ensuring leasing processes and agreements are compliant with contractual obligations
- Conduct lease/property inspections to oversee presentation, safety standard compliance and maintenance of property assets, ensuring high standards are maintained
- Create a safe and healthy work environment for all employees and manage risks as reasonably practical for all employees, retailers, customers, contractors, and visitors

**About you**
A strong communicator with the ability to build and foster key relationships, you will also be an exceptional administrator with a high attention to detail. We also require:

- Qualification in property or facilities management.
- Demonstrated experience in a **commercial** property management role, including a solid understanding of commercial leasing practices, legislation, procedures, and terminology.
- Sound knowledge of project coordination, budget management, contract negotiation and administrative fundamentals.
- Exceptional customer service and problem-solving skills
- Ability to work independently or collaborate in a team environment.

**If this sounds like your next opportunity, please click APPLY.

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