Customer Service/sales Support Representative

2 weeks ago

Banksmeadow, Australia Origin Meat Full time

**Customer Service & Sales Support**

Location: Banksmeadow, Sydney, NSW

Type: Full-time

Start: Immediate

Days: Tuesday to Saturday

Hours: 6:00am - 2:30pm

**About the Role**

We’re looking for a proactive and reliable Customer Service & Sales Support team member to join our fast-paced, passionate crew at Origin Meat. If you thrive in a hands-on environment and love supporting both customers and sales operations behind the scenes, this role is for you.

**Key Responsibilities**

Customer & Logistics Support
- Answer customer service phone lines and assist customers with queries and orders.
- Coordinate daily driver logistics, second drops, and collections.

Sales & Product Admin
- Communicate product updates, substitutions, and unavailable items to customers.
- Enter invoices into MYOB and update Fresho (our online ordering platform).
- Create pricing reports for the sales team and notify of any price changes.
- Monitor and maintain Fresho.

Stock & Reports
- Process credits for returned goods.
- End-of-month stocktake entry and KPI reporting (weekly).
- Manage customer pantry lists and pricing exceptions.
- Create labels for new products/weights.

General
- Provide occasional delivery support when required.
- Other tasks as needed to support the operations and sales team.

**What We’re Looking For**
- Manual driver’s license (preferred, not essential).
- Confident using computers and online systems.
- A positive attitude and a willingness to learn and grow with the business.
- Interest or experience in the hospitality/meat/foodservice industry is a big bonus.

**What You’ll Get in Return**
- Company phone & laptop.
- Clear career progression within our sales team.
- $50 weekly meat allowance.
- Work alongside a diverse and passionate team.
- Full training provided.
- Access to some of Sydney’s best restaurants and eateries through our network.

**Remuneration**

$75k+ Super

**Ready to Apply?**

**Job Types**: Full-time, Permanent

Pay: $75,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Day shift
- Morning shift

Supplementary Pay:

- Performance bonus
- Quarterly bonus

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 30/06/2025

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