Product Specialist

About us

You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training.

We’re proudly Australian-owned, with a long history of supporting customers to deliver major projects, and an exciting future focused on digital transformation, sustainability and growth.
At Coates, we understand that we’re nothing without great people. So, you don’t just work for us, we work for you. We’re here to support and equip you with great training and development, flexible work options and a positive team environment to help you build your career from the ground up or take it to the next level.

Your new role awaits

The Product Specialist plays a key role in supporting our customers, sales and operational teams with technical product knowledge based in Wollongong. Engineering Solutions provide a range of end-to-end solutions and the Project Management to support the temporary works associated with design, installation, site support, and certification for our complete range of products and services (Shoring, Structural Propping, Traffic Management, Water Management and Water Treatment).

**A typical day will include**:

- Working with local and regional sales and operations teams to drive product awareness and technical product expertise to existing and new customers.
- Assessing sites with customers and identifying opportunities whereby Coates can offer general hire, HVAC, industrial, and engineering solutions.
- Developing key relationships with civil and construction customers as well as local engineering consultants to develop and maintain a strong pipeline.
- Leading our uncompromising Safety-First culture throughout the organisation and customer relationships

What you’ll bring to the role
- Experience in technical solution selling and problem solving supporting civil and construction customers.
- Comfortable presenting engineering solutions with the ability to deliver product training to internal and external customers and engineering consultants. Coates engineers will be available to assist with literature and content development.
- Proven success in prospecting for growth from existing and potential customers.
- Experience in high value negotiation and conflict resolution.
- Analytical skills to identify and seek out product performance improvements.

What you’ll get in return

As part of our team, you’ll enjoy a range of perks and benefits including:

- Competitive remuneration (because we value great work and believe it should be rewarded)
- Flexible working arrangements to help you balance your work life with your home life
- Training and development to help build your career and equip you for success.
- Purchased extra leave program if you want some more time to do the things you love
- Discounted hire equipment so you can finally finish that home reno job
- Supportive and inclusive team culture that empowers you to do your best work
- Employee Assistance Program (EAP) for professional and confidential counselling and support
- Volunteering opportunities through the Coates Foundation so you can connect to your community

Why Coates?

At Coates, we know that people, organisations and communities thrive when everyone feels valued and included. So, we’re proud to be implementing our second Reconciliation Action Plan (RAP) and working to continually improve gender representation and the development of our future female leaders via our annual LEAP program.

Safety always comes first at Coates. Our safety-driven processes and policies aim to ensure all stakeholders go to work and return home safely to their families and communities.

And to deliver on our wider people and planet responsibilities, we’re committed to achieving net-zero greenhouse gas emissions and supporting our national charities and local communities through the Coates Foundation.

Ready to apply?

Diversity and inclusion are at the heart of our culture. We’re committed to continually increasing the diversity of our workforce, including leadership levels. We actively encourage all people to apply.

Coates. Equipped for you