Participant Liaison Officer

**About Scope**

Scope’s mission is to enable each person to live as an empowered and equal citizen. We support people with physical, intellectual and multiple disabilities and developmental delays to achieve their goals. Across Victoria, Scope provides services to thousands of people with a disability in more than 100 service locations.

Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation (respite), lifestyle options and therapy.

Scope was recently named on the Australian Financial Review's Top 100 Most Innovative Companies' in Australia and New Zealand.

**About The Role**

Reporting to the Participant Manager, you will be responsible for the management of the portfolio of participants including all aspects of their NDIS service funding with a large focus on the SIL and STAA. An important part of your role will be to develop a collaborative working relationship with the customer groups & and their support networks.

**This is a state-wide role with flexibility to work anywhere from Victoria. There will be an element of travel involved to meet with the participants & their support network and staffing groups.**

The contract title for this role will be Participant Liaison. You will be responsible for the management of the portfolio of participants including all aspects of their NDIS service funding within SIL.

**About You**

To be successful in this role you will have:

- Demonstrated experience and a working knowledge in creating and implementing Participant Plans within a disability framework with NDIS scheme funding experience.
- Proven track record in strategically developing strong collaborative relationships with all stakeholders to ensure the best outcomes for our Participants.
- Experience in micro and mezzo-level practice with local communities and individuals with disabilities in support coordination and/or provision of other client services in the Community Services sector.
- Experience in providing support and education to participants using demonstrated knowledge of the NDIS (ex. SIL) and its funding streams and levels.
- A person-centred, empowerment approach in the intricate planning of support services when working with clients and their family members/friends within the community.
- Positive relationship building skills with clients, family/friends, and other staffing groups (ex. NDIS planners, Support Coordinators, Allied Health professionals) while liaising and coordinating NDIS services and funding.
- Ability to strategies and identify meaningful solutions during conflict resolution.

**Scope as an Employer**

Take your career on a journey with Scope and work proactively with us to achieve our mission
- Please note, the successful applicant will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required._
- At Scope, the ongoing safety and wellbeing of our employees and customers is a priority. One of our commitments in response to Covid-19 was to implement a policy requiring all our employees regardless of the job to be fully vaccinated. Full vaccinated under Scope’s policy is 3 doses of a Covid-19 vaccine. Please note that should you be offered a position at Scope; a condition of that offer would be to provide proof that you have had at least 3 doses of a Covid-19 vaccine._