General Manager

2 weeks ago

Byron Bay, Australia Three Blue Ducks Full time

Job Overview

Since launching in the Sydney beachside suburb of Bronte nine years ago, we've taken our passion for sustainable and ethically farmed produce to venues in Byron Bay, Rosebery, Brisbane, Tumut & Melbourne. We are on the hunt for a switched-on, driven, hardworking General Manager to lead the front-of-house team in the restaurant, help manage the retail store and support the functions, weddings, and events in our venue. We are looking for someone who can bring their skills and experience to our group, whilst learning from some of the best.

**About the role**

Our General Manager needs to Eat, Live & Breathe 'The Ducks' - and along with the owners and managers, make it something epic You will be responsible for the day-to-day running of the venue and ensure the service standards are high from the front of house, as well as working with the kitchen and events team to ensure all employees are trained and briefed accordingly.

**Your role will involve, but not limited to**:

- Ensure the team are suitably organised.
- Meeting financial objectives across the business.
- Implementing new strategies to develop & attract new business.
- Controlling purchasing costs and inventory levels
- Maintaining operations by implementing policies and standard operating procedures
- Enhancing guest satisfaction by identifying operational shortfalls and implementing corrective actions
- Recruiting, onboarding, training, coaching, motivating, and managing team members
- Ensuring the smooth running of the venue on a day-to-day basis
- Management of Key KPI’s, sales, COGS, labour, and operational expenses

We are looking for someone who is happy and energetic, and who is truly passionate about this industry. This is an amazing opportunity for a career-minded person in a growing business.

**Qualifications & Experience**
- Proven leadership experience in a General/Venue Manager or Hospitality role
- RSA Essential, or willing to obtain
- Experience in Microsoft Office/Administration skills is essential.

**What you will bring to the role**
- A strong knowledge of Cocktails, beer, wine & spirits
- Top communication skills with our customers and staff members
- Ability to hire, train, foster development, coordinate and manage the team
- Ability to manage a budget and coordinate logistics
- Confidence in taking initiative, yet humble enough to listen and learn
- Honest & results-focused - able to provide feedback and take action as needed
- Innovation - proven experience in implementing new ideas
- Ability to maintain professionalism under pressure

**Perks & Benefits**
- Flexibility and variety with hours (i.e. working around other commitments)
- Supportive team culture for a sold work-life balance
- Training & Development within the Industry - we value our relationship with local farmers and winemakers. We often organise excursions for our staff to learn more about the people who supply us with our produce.

Three Blue Ducks is an equal-opportunity employer and is committed to principles of diversity and inclusion. Applications from people of Aboriginal and Torres Strait Islander descent are encouraged.

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