Store Manager

**About the business**

Santos Organics has been operating since 1978 and is an innovative Environmental Not-for-Profit social enterprise that uses clean food and natural products to fund environmental and social health initiatives through ongoing grants and donations.

**About the role**

We are looking for a motivated and committed Store Manager to lead the retail & hospitality team at our store in the Arts & Industrial Estate, Byron Bay. The role is full time 5 days per week, although some weekends may be required.

You will enjoy providing distinctive customer service, sharing your product knowledge, leading a team and achieving the store's targets.

**Your key responsibilities will include**:

- Building friendly and professional relationships with your team to make a difference to the workplace environment and our customers’ experience
- Making thoughtful and strategic decisions across all aspects of the store that reflect our mission, vision, values and ethics
- Supporting the use of performance management strategies to support others and initiate change
- Fostering teamwork within your team to ensure effective systems, efficient processes and positive team morale
- Ensuring that all products made and/or sold are of the highest quality and freshness
- Effective ordering of inventory
- Arranging and maintaining merchandise on display, ensuring labelling is clear and correct
- Following at all times WH&S and Food Safety standards and legislation
- Rostering management
- Organising and maintaining the cleanliness of the store and/or department
- Implementing and monitoring all systems and procedures to reduce security issues, primarily in-store theft
- Conducting stocktakes while ensuring inventory controls are managed, including loss prevention
- Working towards achieving budget and targets set for your store

**To be successful in this role you will have the following skills, knowledge and attributes**:

- A minimum of five years experience leading a retail store (or other relevant business) of $5 million or more in sales turn over
- Confident and competent with business acumen
- Experience in: IDeal POS (or other POS systems), Microsoft Office, Google Drive and Trello
- Confident in completing strategic rosters to ebb and flow with sales to achieve labour targets
- Great with customer service, strong in sales, passionate about training their team and performance management
- Experience in stock ordering and receiving, controlling stock levels, stock loss, and merchandising
- Experience working with store budgets and margins

*Please note in this role you will be on your feet for extended periods of time, must be able to lift weight above 15kgs and climb ladders regularly.

**Reporting**: You will be reporting to the Area Manager / General Manager.

**Benefits and perks**

When you work for Santos Organics you will be joining a team who are pioneering the way that consumer spending can re-shape the food system, environment and our communities. We run on 100% renewable energy and are an environmental not-for-profit social enterprise.

We also offer some pretty awesome team benefits including:

- An amazing instore discount
- Investing in your professional development and growth
- Attendance at our annual managers conference
- One paid volunteer day per year at the charity of your choice
- Bonus scheme related to your KPI's

**What happens next?**

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00 - $59,999.00 per year

**Benefits**:

- Employee discount
- Free drinks
- Paid volunteer leave

Schedule:

- 8 hour shift

Supplemental pay types:

- Performance bonus

Work Authorisation:

- Australia (preferred)

Work Location: One location