Customer Service Manager

1 day ago

Virginia, Australia O'Brien Glass Industries Limited Full time

Are you wanting to work for an organisation that values their people, invests in communities, is passionate about diversity and inclusion, and has a commitment to our environment? If this resonates, then we have a Crakin’ opportunity for you.

**The Role**

Our Virginia AutoGlass Branch is seeking a highly-motivated, enthusiastic and passionate Customer Service Manager to lead the customer service team in delivering a first class service to our new and existing customers. Key duties and responsibilities include:

- Lead the customer service team and support day to day running of the branch
- Provide first class service to all customers using your amazing people and communication skills
- Keep customers appraised of delivery lead-time
- Undertake repair inspections, converting repairs to sales where appropriate
- Raise Job Authorities and invoices by utilising branch computer system.

**The Perks**

O’Brien® is committed to giving you fantastic benefits, a platform for development and working with you to grow your career. To support this, we offer:

- Ongoing incentive programs and recognition
- Ongoing learning and development opportunities
- Supportive team members and management
- Uniform provided

**What we are looking for**

At O’Brien® we are Caring, Collaborative, Genuine and Driven. We call this our DNA, and it’s what we look when growing our teams. If you fit the DNA, you’ll fit here. In conjunction we are needing some with:

- A true passion for delivering customer service excellence
- Experience in managing/leading teams in a busy environment
- Confident, engaging approach and a natural ability to communicate
- Resilience and the ability to work in a complex and changing environment
- Outstanding verbal and written communication skills
- Excellent self organisation and time management skills

**Sounds like a Crackin' Opportunity? Click and Apply**

As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.

O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at O’Brien, get in touch.

  • Customer Service Manager

    1 day ago

    Virginia, Australia O'Brien Glass Industries Limited Full time

    Our Virginia AutoGlass Branch is seeking a highly-motivated, enthusiastic and passionate Customer Service Manager to deliver first class service to our new and existing customers. Our Customer Service Team is the first point of contact to our Customers. This role requires excellent listening, communication and understanding skills. **What you’ll be...

  • Customer Service Officer

    1 week ago

    Virginia, Australia Mitolo Family Farms Full time

    At Mitolo Family farms, we attribute much of our success to the strength of our People, Product quality, Brands, and our Customers. To build on this momentum, we are searching for a highly experienced Customer Service Representative to work within our customer service team and report directly to the Administration Manager. This position provides a friendly...

  • Customer Service Representative

    5 days ago

    Virginia, Australia Auto Parts Group Pty Ltd Full time

    Supportive Team Environment - Rewarding Monthly Bonus Structure - Monday - Friday family friendly hours **About Auto Parts Group**: At Auto Parts Group (APG), we aspire to be Australia’s leading independent supplier of genuine and aftermarket replacement parts for the automotive repair industry. We aim to give our customers _"Real Advantage"_ You’ll be...

  • Customer Service Representative

    1 day ago

    Virginia, Australia Auto Parts Group Pty Ltd Full time

    Base Salary + Bonus - Opportunity for career development and progression! - **No cold calling** **About Auto Parts Group**: At Auto Parts Group (APG), we aspire to be Australia’s leading independent supplier of genuine and aftermarket replacement parts for the automotive repair industry. We aim to give our customers _"Real Advantage"_ You’ll be joining...

  • Customer Service Administrator

    5 days ago

    Virginia, Queensland, Australia Glass Outlet BNE Pty Ltd Full time $60,000 - $80,000 per year

    About UsGlass Outlet is a national supplier of innovative building products for trade-only customers, including glass, aluminium fencing, balustrading, screening, and shower screens. With a strong reputation for quality and service, our Virginia depot in Perth provides a one-stop solution for our trade customers' building material needs.About The RoleWe are...

  • Customer Service Officer

    1 day ago

    Virginia, Australia Mitolo Family Farms Full time

    At Mitolo Family farms, we attribute much of our success to the strength of our People, Product quality, Brands, and our Customers. To build on this momentum, we are searching for a highly experienced Customer Service Representative to work within our customer service team and report directly into the Head of Sales & Marketing. This position provides a...

  • Customer Service Representative

    1 week ago

    Virginia, Australia Auto Parts Group Pty Ltd Full time

    Supportive Team Environment - Rewarding Monthly Bonus Structure - Monday - Friday (family friendly hours) **About Auto Parts Group**: At Auto Parts Group ("APG"), we aspire to be Australia’s leading independent supplier of genuine and aftermarket replacement parts for the automotive repair industry. By listening to our customers, we aim to provide...

  • Customer Service Officer

    2 weeks ago

    Virginia, South Australia Bendigo Bank Full time $60,000 - $90,000 per year

    It starts here. With Bendigo Bank… and you.We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.Your role as a Customer Service Officer puts you in the driver's seat of our service delivery, giving you the autonomy to do what...

  • Customer Service Representative

    5 days ago

    Virginia, Australia Auto Parts Group Full time

    Supportive Team Environment - Rewarding Monthly Bonus Structure - Monday - Friday family friendly hours We have an exciting opportunity for an energetic, Customer Service Representative (Internal) to partner with our customers to ensure they get the right part, to the right place, at the right time. This is a fast-paced and challenging role within an...

  • Customer Service Admin

    1 week ago

    Virginia, Australia Synergy Placements Pty Ltd Full time

    Australian owned warehouse and factory based in Virginia - Great team environment - Plumbing supply wholesaler Our client, a leading Australian plumbing and garden supply wholesaler, has an exciting opportunity based at their warehouse and factory in Virginia. As part of the plumbing sales team, you will be dealing with our clients plumbing customers and...