Student Support Admin Officer

3 days ago

Kingsgrove, Australia Scope Full time

**Join Our Team as a Student Support Administration Officer**

Are you passionate about helping students succeed? We’re looking for a dedicated full-time Student Support Administration Officer to provide essential support to both trainers and students. You’ll be a key part of the METS Team, helping manage training programs and ensuring smooth administrative processes for a range of qualifications and courses.

You thrive in a customer-focused environment and have a genuine passion for supporting others. You’re adaptable, a strong communicator, and able to juggle multiple tasks with ease. You work well under pressure and are always ready to lend a hand as a supportive team player.

**Some of your responsibilities**:

- Enroll learners into VETtrak with precision and care.
- Generate transcripts and certificates, collaborating with Quality Assurance to finalize records.
- Update and maintain learner information on Moodle LMS.
- Foster positive relationships with clients, colleagues, and the broader VET community.

**What you need**:

- NDISWC and WWCC (or willingness to obtain)
- Strong Microsoft 365 skills
- Availability to work 3-4 days a week from our Kingsgrove office
- Previous experience with LMS systems (Moodle/VETtrak) and in an RTO admin/student support role is highly desirable.

**Who is METS**:
METS (RTO code 91018) is a provider under Smart and Skilled, delivering nationally-recognised qualifications within the Children’s Services, First Aid, Individual Support and Disability, Business, Retail, Community Services, Hospitality and Supply Chain Operations industries. METS celebrates over 30 years of excellence in delivering quality training to students throughout New South Wales and we are proud to have achieved this milestone.
- You will have access to Salary packaging benefits - $15,900 of your salary is tax free.
- Access to exclusive benefits & deals from over 500 popular retailers simply for being a valued Scope Group employee.

View our stance on inclusion, diversity and human rights.

**Please note**:successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country/countries will also be required. Please note that the offer will be conditional on meeting these requirements.
- Scope (Aust) is a 2024 Circle Back Initiative Employer - we commit to respond to every applicant._

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