Business Support Officer

JFK Group WA is looking for a reliable, organised, and people-focused powerhouse support person to join our growing team. This role suits someone who thrives in a dynamic environment, enjoys variety in their day, and takes pride in building strong working relationships with both clients and colleagues. Experience in administration is absolutely essential, and those with a background in scheduling, sales, construction or trades administration will be highly regarded.

This is a chance to be part of a well respected, locally owned business that’s expanding across residential and commercial Electrical, Solar, and Air Conditioning services. With a supportive team culture and long-term career potential, it's an ideal opportunity for someone who wants to make a real impact as the business continues to grow.

We’re not just looking for an admin, we’re looking for a key player. Someone who thrives in a high-performance environment, loves improving systems, and brings structure and energy to everything they do - we’d love to hear from you.

**About the Role**
As our Solar team Support Officer, you'll be the key link between our clients, our field technicians and office operations, ensuring smooth scheduling, clear communication, and exceptional client service. You’ll be the driving force behind the scenes and at the same time, you’ll be the friendly, reliable point of contact our clients trust throughout their experience with us.

**Your Responsibilities will include**:

- Scheduling jobs and coordinating with field team
- Assisting with invoicing, quotes and job tracking in ServiceM8 and simPRO
- Maintaining files and records accurately
- Supporting compliance and safety documentation
- Liaising with clients, suppliers, and subcontractors
- Providing general admin support to the Director and wider team

**What We're Looking For**
- Proven experience in administration or sales (highly regarded)
- Electrical or Trades admin, Contracts or Scheduling experience (highly regarded)
- Excellent communication and problem-solving abilities
- Ability to manage competing priorities with attention to detail
- Familiarity with job management software like ServiceM8, simPRO, or similar
- Confident using Microsoft Office, Excel and job management systems
- A self-starter, proactive, solution-focused mindset
- A friendly, professional approach with a passion for helping people

**Why Join JFK?**
- **Room to Grow**: As we expand across Solar, Electrical and Air Conditioning services in both residential and commercial sectors, new roles and opportunities are opening up all the time. Whether you’re keen to step into project coordination, team leadership, or specialise in a service area, we’re here to support your career path.
- **Be Part of a Forward-Thinking Team**: We’re not standing still. We invest in the latest technologies, training and systems to stay ahead in a fast-moving industry, giving you the tools to grow with us.
- **Make an Impact**:Your ideas and input are valued here. From streamlining our systems to improving client experiences, you’ll have a real say in how we operate and continue to grow.
- **A Supportive, Family-Owned Culture**: As a values-driven, family-owned business, we combine the professionalism of a growing company with the warmth of a close-knit team. We’re in it for the long haul, and we’re looking for team members who are too.

**Ready to Apply?**

**Job Types**: Full-time, Permanent

Pay: From $33.00 per hour

Expected hours: 38 per week

Application Question(s):

- Familiarity with job management software like ServiceM8, simPRO, or similar?
- Do you have Electrical or Trades admin, Contracts or Scheduling experience (highly regarded)?

**Experience**:

- Administration: 2 years (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

Expected Start Date: 01/09/2025