Group Applications Support Officer

2 weeks ago

Mandurah, Western Australia Apex Radiology - Australia Full time $104,000 - $130,878 per year

Group Application Supervisor - Full Time

  • Friendly & Supportive Team
  • Training Provided
  • State of the art facility
  • Immediate start available

About Us
Integral Diagnostics is a leading provider of quality diagnostic imaging services through its highly skilled medical professionals and investment in its technology platforms. One of the largest radiology providers in Australia Integral Diagnostics has established a strong reputation for quality, excellence, and innovation.

Apex Radiology (formally Global Diagnostics) is one of the leading providers of diagnostic imaging services in Western Australia and is part of the Integral Diagnostics Group; one of largest private radiology providers in Australia and New Zealand. We provide comprehensive Radiology and Tele-radiology services to private medical facilities, public hospitals, WACHS (Western Australia Country Health Service) and also operates a series of stand-alone medical imaging practices across Western Australia.

About The Role
Apex Radiology is seeking an experienced full-time RISPACs Supervisor to be responsible for the oversight and support of our RIS/PACS administration team.

Reporting to the Administration Team Leader, your responsibilities will include:

  • Supervising the RISPAC team, including training, coaching, and performance support.
  • Managing workload allocation, workflows, and escalation of RIS/PACS issues.
  • Maintaining operational accuracy through patient data validation, reporting, and imaging workflow support.
  • Ensuring timely dispatch of reports and compliance with quality standards.
  • Contributing to continuous improvement projects and system efficiency.
  • Acting as the first point of escalation for RIS/PACS staff queries.
  • Working with our Business Development team to provide excellent service for our Referrers.

About You

  • Proven experience working with RIS/PACS systems (essential).
  • Strong attention to detail and problem-solving skills.
  • Demonstrated leadership or supervisory experience.
  • Excellent communication and interpersonal skills.
  • Ability to balance operational responsibilities with staff supervision.
  • Continuous improvement mindset and team-first attitude.

Culture & Benefits

  • Permanent full-time hours with a leading professional company.
  • Subsidised uniforms.
  • Free parking.
  • Modern working facilities.
  • THRIVE Wellbeing Program offering Emotional, Financial, Physical and Social opportunities.
  • Career and Professional Development opportunities.
  • Access to our Employee Assistance Program (EAP).
  • Discounted Medical Imaging.

This is a FULL-TIME on-site role working Monday to Friday at our corporate Head Office in Mandurah, Western Australia.

How To Apply
Simply visit to update your interest in this role via our candidate portal.

Not already registered? Please submit your resume by selecting "Apply".

For further questions, please contact our friendly Talent Acquisition Team member: Emma Butler:

Apex Radiology & Integral Diagnostics supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.
Building a healthier world, by delivering the best health outcomes one patient at a time.

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