Recreation Centres Administration Support Officer, Operations

**Position No**: 068/2025
**Work Type**: Permanent - Full Time
- Are you driven by the opportunity to work for a thriving regional City committed to organisational excellence?
- We work together with you to create a culture based on respect, trust and inclusiveness.
- We embrace flexible working conditions and are always open to discussing your individual requirements so that you get to create your own experience with us.
- A leading survey recently found Mandurah is one of the top 10 domestic regions Australians would choose to work from when working remotely.

**Imagine a future with us**

The City of Mandurah (CoM) is one of the main cultural ambassadors and project leaders for Mandurah. We not only support and empower local businesses, create local jobs and opportunities but foster innovation and creativity in enterprise whilst considering the impact to our beautiful environment. At the City of Mandurah we are building a thriving City connected to its people and nature, delivering possibility for everyone.

At CoM, we look out for one another; prioritise respect, are fair, look after your development and wellbeing; foster an inclusive culture and embrace diversity in all forms. We’re committed to continually building a safe and respectful workplace, where all our people feel appreciated and accepted and achieve their full potential. Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. At CoM you will find unrivalled opportunities to succeed and realise your full potential.

**But enough about us, let’s talk about you**

We are in the market for an experienced Recreation Centres Administration Support Officer, you are passionate about your profession and enjoy the rewards of a good challenge. At CoM we strive to embrace change as our norm and therefore require a person who is innovative, agile, proactive and enthusiastic.

As the Recreation Centres Administration Support Officer, you will need high level administration, communication and interpersonal skills, a positive and methodical work ethic and proficiency in general computer use, including Excel, Word and Outlook. You will undertake various clerical and administrative duties to assist the Supervisor, Business Development Operations. This role is based at the Mandurah Aquatic and Recreation Centre.

**What impact will you make?**
- You will provide high quality administrative, systems and project support to Recreation Centres to ensure an efficient and effective service is provided.
- You will provide excellent customer service and high-quality advice and communications to internal and external customers and stakeholders, relating to Recreation Centres functions.
- You will provide support for the Recreation Electronic Management System (Perfect Gym) to Recreation Centre areas.
- You are friendly, supportive and actively listen to the needs of others.
- You enjoy working with people and are open to the opinions of others.
- You have a welcoming and respectful customer service disposition when dealing with both your internal and external customers, our community.
- Ability to “think outside the box” and have very good problem-solving skills

**What will you bring to the team?**
- Excellent interpersonal, communication and customer service skills.
- Excellent analytical skills
- High degree of accuracy and attention to detail.
- High level computer and numeracy skills.
- Ability to handle sensitive material issues with tact and strict confidentiality.
- Time management and organisation skills.
- Proven ability to work as part of a team
- Demonstrated experience and knowledge in administration or similar position
- Ability to maintain confidentiality.
- Ability to demonstrate a genuine commitment and responsiveness in providing quality customer service.
- Experience with database administration
- National Police Clearance (within 6 months of date of issue)
- Working With Children (WWC)
- Senior First Aid

**The finer details**

This permanent full time (38 hours per week) Level 3 position attracts a pro-rata salary range of $73,347- $79,323 gross per annum dependent on qualifications and experience. We are committed to creating a diverse and inclusive workforce.

**Why work with us?**

You will be working for the City of Mandurah, an employer of choice and one of Western Australia’s fastest growing local authorities. Our vision at the City is “Woven by waterways, a City with a village heart” and all our employees instil the values of connected, integrity, excellence, courage and innovate.

We are committed to creating and maintaining a child safe organisation where protecting children and preventing harm is embedded in the everyday thinking and practice of all employees and volunteers.

There are many advantages in working for the City, including:

- A fair salary - enjoy great work conditions including salary sacrificing options.
- Access to free staff parking an