Service Desk Analyst
3 days ago
MSP Experience | Service Desk Analyst | Technology | North-West Melbourne | Level 1 & 2 Support |
**Your new company**
A rapidly growing Managed Service Provider located in Melbourne’s North-West requires a Technical Support Analyst for a permanent vacancy commencing immediately.
**Your new role**
In this exciting new role, you will be:
- Providing 2nd level remote and onsite support for clients.
- Maintaining relationships with clients.
- Performing technical support of servers, network and hardware.
- Assisting with migrations between on-premise and cloud.
- Delivering a high level of customer service and communication.
- Participating in the on-call rotation.
**What you'll need to succeed**
- Demonstrated experience of providing level 2 IT support both onsite and remote.
- Strong knowledge of Windows Server, Microsoft Exchange, Office 365, Hardware and Network troubleshooting.
- Highly developed troubleshooting and problem-solving skills.
- Experience working within a Managed Service Provider.
- Prior experience working within healthcare is advantageous.
- A current driver’s license and vehicle.
**What you'll get in return**
Working in an organisation where they develop and grow careers, you will be offered an excellent salary package. Working within a rapidly growing company, you will gain exposure to a broad range of technologies and projects. This organisation prides itself on internal promotion and career development and offers development training. Do not miss out
**What you need to do now**
**LHS 297508** #2712003
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▷ [15h Left] Service Desk Analyst
3 weeks ago
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