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Student Support Officer

2 weeks ago

Werribee, Australia Melbourne Institute of Australia Full time

**About Us**
Melbourne Institute of Australia is a Registered Training Organisation (RTO) and CRICOS provider committed to delivering high-quality vocational education and training. We pride ourselves on providing outstanding student support and fostering a collaborative and professional work environment.

**About the Role**
We are currently seeking an experienced **Student** **Support Officer (aXcelerate)** to join our team on a part-time basis (2 days per week). In this role, you will be responsible for maintaining accurate student records and ensuring seamless coordination from enrolment through to course completion using the aXcelerate (Student Management System).

**Key Responsibilities**
- Manage and maintain academic records and student documentation in aXcelerate
- Monitor student attendance, engagement, and progress
- Support compliance and AVETMISS reporting requirements
- Assist with general administrative and student support duties
- Liaise with academic and administrative teams to ensure smooth operations

**About You**
- Minimum 1 year of experience in the RTO/CRICOS sector
- Proficient in using Student Management Systems, especially aXcelerate
- Solid understanding of AVETMISS and RTO compliance standards
- Excellent attention to detail and strong proficiency in Microsoft Office
- Strong organisational skills with the ability to work independently and meet deadlines
- Must have full working rights in Australia

**Why Join Us?**
- Supportive and professional team environment
- Opportunity to work with a reputable RTO/CRICOS provider
- Flexible part-time arrangement

If you meet the criteria and are looking for a meaningful role in vocational education, we would love to hear from you.

**Job Type**: Part-time

Pay: $25.00 - $35.00 per hour

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

**Experience**:

- RTO: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

Expected Start Date: 04/08/2025