Chinese Marketing

3 days ago

Sydney, Australia James Richardson Group Full time

The world of Lotte Duty Free is like no other, and at its core is a team passionate about providing our customers with an exclusive shopping experience that cannot be found anywhere else. We hold the title of the world’s second largest duty free retailer, operating 20 duty free stores, and our eyes are now firmly fixed on our newly opened Flagship store in the heart of Sydney’s luxury retail precinct.

This beautifully renovated store on the corner of Market and Pitt St will span over 3 floors, and provide an amazing opportunity to join a growing global retailer with strong values and a commitment to its team. Becoming part of the Lotte family offers you the chance to make a genuine contribution to our success story.

With Australia opening back up to the world and travel set to boom, now is the time to become part of the world’s most unique and exciting retail environments. **We are looking for an outstanding Chinese Sales & Marketing Manager** to join our growing business, and drive sales by partnering with the Sales Management team, while devising and actioning Chinese market growth strategies.

This new and exciting role will see you create sales and GP through effective business partner relationship management, the development of new business partners, and the effective management of our Chinese Sales Specialists.

**Your responsibilities include, but are not limited to;**
- Maintaining a strong focus on the business and understand market trends and sales forecasts.
- Working with the team to maximise sales opportunity and achieving given KPIs with daily and weekly reviews with Management Team
- Manage and develop relationships with Chinese/ industry partners, tour agencies, tour guides etc. to deliver upside to the business and drive visits to the store.
- Develop and report in to the General Manager with strategies on how to continue to grow the Chinese market share and business.
- Ensure during timings of tour group visits, the store is appropriately prepared at all times to maximise our sales opportunities.
- Be aware of competitor activity, including other duty free outlets and domestic stores, and put forward suggestions on ways to better grow our business.

**Your skills and experience;**
- Demonstrate successful track record in fast paced retail operations with at least 2 years in a managerial position in a multi-million turnover business.
- Mandarin speaking
- Good business sense with good understanding of the business dynamics specifically with the Chinese market.
- Experience of coaching/training people
- Ability to motivate all staff, at all levels of performance
- Must be flexible with regards to working hours
- Knowledge/experience of international brands and diverse categories of products (highly desirable)

**What can we offer you?**

In addition to an attractive salary, you will have access to our personalised employee benefits program, as well as amazing pop-up product sales not found in any other industry and in-store discounts in our duty free locations.

Lotte provide a professional but casual working environment, and believe in rewarding team members for individual and team success. We offer a supportive culture, and are always open to presenting development opportunities to our team.

If this excites you, we want to meet you Now is the time to join our friendly, fun & diverse team and join our growth journey.

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