Payroll Lead

**Guiding the future of NSW education**

**Position details**
- **Ongoing, Clerk 9/10**:

- **Close to Wynyard station with hybrid work arrangements (2 office days per week as standard)**

**About us**

At the NSW Education Standards Authority (NESA), we’re dedicated to carrying out meaningful work that drives improvements and elevates student achievement across NSW, now and into the future.

We accomplish this by supporting all school sectors with high-quality syllabuses, assessment (including managing the HSC and NAPLAN), teaching standards (e.g., accrediting teachers) and school environments (including setting and monitoring school standards).

NESA is a unique organisation in NSW (of around 700 FTE staff) with significant state-wide impact, visit our website to learn more about the important work we do.

**About the role**

It’s an exciting time to join the People and Culture (P&C) function at NESA. We are in a period of growth, transforming our operating model and service offerings to enable exceptional business outcomes. In addition to enhancing delivery of core operational services and pursuing new enabling technology solutions, the People and Culture team is responsible for designing and delivering an exciting agenda of strategic people priorities and programs.

The Payroll Lead manages a team to deliver payroll services to ongoing, temporary and casual staff, including the annual high-volume delivery of the Higher School Certificate (HSC) casual payroll for a large seasonal workforce. This role is responsible for ensuring accurate, compliant delivery of payroll services to a highly varied workforce, implementing processes and practices to drive compliance, providing a range of reporting to support business insights and meet audit requirements, and leading a team to deliver accurate advice, resolve a range of issues and enhance continuous improvement outcomes for the organisation.

We are looking for a highly motivated individual to:

- Manage the delivery of payroll processing and reporting to ensure accurate payments are received on time and in line with Award and legislative requirements
- Oversee data quality and records management activities including data collection, quality checks and employee records management
- Manage the delivery of reports and analysis in response to business needs and audit/ central government requests to ensure accurate information is provided
- Drive continuous improvement activities; identifying opportunities to streamline processes and procedures to embed consistent service delivery and a positive stakeholder experience
- Manage team members and align resources to priorities, ensure role clarity and embed a team culture of customer centricity, accountability, and high quality services
- Maintain knowledge of relevant legislation, policy obligations, industry trends and practices to identify, recommend and deliver high quality and compliant solutions

**About you**

To be successful, you will need:

- Extensive experience in managing a payroll team to deliver integrated payroll services at a whole-of-organisation level, in a complex setting.
- Demonstrated experience overseeing payroll data quality and records management, metrics reporting and analysis of data to support decision making
- Strong stakeholder relationship skills to deliver services and advice across all payroll and entitlements administration matters

We invite you to download the role description and welcome queries to Michelle Carlon on the contact details above.

**At NESA you'll benefit from**:

- An organisation where your contribution has a big impact, and you collaborate directly with senior leaders
- An enviable CBD location (all modes of transport nearby, and excellent coffee and eateries) with refurbished offices
- Flexible working arrangements and generous leave entitlements
- Access to discounted health and fitness memberships via Fitness Passport, an employee assistance program and annual flu vaccinations
- Salary packaging options
- Working in a purpose driven and ethical organisation with committed colleagues

**Ready to join us?**
- Provide an example of a process improvement you have designed and implemented. What was the problem you were trying to solve, what actions did you take and what was the outcome?
- Describe a time when you managed a complex and sensitive payroll issue. What was the situation, how did you manage this matter and what was the outcome?

If you need reasonable adjustments for the recruitment process and workplace, please reach out to the contact person above.

**Important information**
**Visa sponsorship is not available for this position. **For ongoing roles, you must be an Australian or New Zealand citizen or an Australian Permanent Resident. Australian Temporary Residents may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.
- A Talent Pool (valid for 18 months) may be cr