Aps4 Pia Action Officer

4 days ago


Newcastle, Australia HAYS Full time

Carve out your career with this Federal government agency This role is paying above market rate.
Contract: 12 months
Pay: $42.54 per hour + Super
Hours: Full time - Monday to Friday 8:30am - 5pm
Location: Newcastle CBD

**Your new company**
This community-based organisation is highly regarded within the community. They provide essential services to many Australians and their focus is around supporting those in need and making a difference for each of their customers.

**Your new role**
You will be working as an Participation Information Access (PIA) Officer within an office environment completing various tasks throughout the day including:

- Providing administrative support
- Undertaking procedures to assist a Participation Information Decision Maker to create, process, make and close Participation Information Access Decisions.
- Preparing and drafting a range of material including data reports, briefing material and correspondence.
- Providing administrative support to develop systems, processes and practical tools including training to support Participation Information Access
- Assisting in preparing statistical reports for senior staff where required.
- Undertaking procedures to assist a Freedom of Information Decision Maker to create, process, make, record and close Freedom of Information and ensuring all matters are recorded and closed correctly on all databases where required.

**What you'll need to succeed**
- Strong customer service and administration experience
- Ability to work independently and to make decisions
- Excellent MS Office knowledge
- Approachable with great interpersonal skills, with the ability to work effectively and emphatically
- Building Customer Loyalty
- Previous experience working within disability sector is preferred

**What you'll get in return**
This organisation is committed to providing extensive training and support to all their staff members. Subject to performance, the role has a strong likelihood of extension as well as internal movement and growth within the organisation

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. OR if you know someone who is interested in a role like this, please send them this link.

**LHS 297508** #2679931



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