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Customer Service Operator

2 weeks ago

Melbourne Eastern Suburbs, Australia Robert Half Full time

Want to kick-start your career? Learn the ropes & take on a portfolio of customers | Scoresby location | Immediate Start

**The Company**

This UK based business have been in operation for over 40 years and have around 500 employees across the globe. This building manufacturer specialise in quality and luxurious products to homes and business'.

**The Role**

Training you from the ground up, we need you to consistently deliver an incredible experience by developing and maintaining relationships with customers and internal departments to accurately and effectively assist in any way you can.

Day to day responsibilities will include:

- Deliver an exceptional customer experience by taking inbound calls
- Review and follow up, partnering with other teams effectively in a professional and timely manner
- Accurately record data into the CRM and general administration and data entry

**About You**

To be considered for this amazing opportunity, you will possess the following:

- Ideally, a minimum of 12 months experience in a customer service role (retail for example)
- Have a rock-solid work ethic and be reliable
- Sound MS Office Suite skills and the ability to pick up new systems quickly
- Excellent communication skills both written and verbal
- Highly organised with strong time management and attention to detail
- Be a great listener and the ability to remain calm and professional under pressure

**What's on Offer?**
- Permanent role; with an immediate start
- Monday - Friday, 9am-5.30pm
- A supportive and collaborative team environment
- Training and professional development
- Scoresby/Knox location

So, if you're a true customer service superstar, this is the perfect opportunity to utilise and develop your skills and experience and take the next step.

Want to know more? Contact Kate on 9239 8115 for a confidential discussion.

***

**Job Reference Number: 06830-0012094845 - KT/EM