Customer Service Administrator

2 weeks ago

Darra, Australia O'Brien Glass Industries Limited Full time

**We have an opportunity for a Customer Service Administrator. In your next position, you will be joining a household brand that has been around for 100 years.**

**This is an entry-level position to boost your career in a fast-paced environment where no two days are the same, then keep reading**

**This position is a Permanent Full Time position Monday - Friday.**

**About the Role**:

- Responsible for inbound and outbound customer enquiries.
- Liaise with suppliers and provide solutions to customers’ needs.
- Generate & issue invoices manually or electronically including taking payment over the phone or in person.
- Process contractor jobs, invoices & support payroll, manage the team in-box and any other administrative tasks.
- Support the Project Coordinators with daily scheduling.
- Support our Glazing Division Teams including Schedulers, Estimators, and Sales team members.
- KPI targets to achieve.

**About you**:

- Pleasant friendly phone manner, good communication skills, and results-driven
- Highly organised with the ability to coordinate and prioritise tasks throughout the day
- Ability to work within a team or on your own with mínimal supervision
- Genuine, enthusiastic, and results-driven with the ability to show initiative
- Experience using Simpro or similar planning database is preferred but not essential
- High-level Microsoft Office skills

**Benefits**:

- Flexible working hours between 7.30am - 5.00 pm.
- All training and equipment provided
- Onsite parking, a positive and supportive team environment
- Ability to learn and develop into other roles within the business
- Ongoing reward and recognition programs across the company

As part of **Belron®**, the world's leading glass specialists operating in 35 countries, **O'Brien®** put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.

O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at O’Brien, get in touch.

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