Inside Sales Representative

14 hours ago

Sydney, Australia Adobe Full time

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours

This highly efficient and detail oriented Inside Sales Rep will help to support a high performing sales team to develop new opportunities and build partnerships to digitally transform key education institutions. As the company’s largest vertical worldwide, education institutions are seeking deeper strategic alignment with Adobe to help drive disruption in three key areas: instructional innovation with regards to driving digital and creative literacy skills to students, administrative efficiency and multi-channel delivery of internal/external communications

The Challenge

The Inside Sales Representative position is for a high-energy, sales-oriented individual to support our Account Executives build strong customer relationships while driving net-new deals and growth on mid-cycle and renewing contracts with Named Accounts in the Education Enterprise segment. The assigned solution sets are Adobe Creative and Document Cloud and related products

What you’ll do

Support the Account Executives in constructing deals in line with Adobe's target business goals, including coordinating relevant demos, building impactful presentations, creating and following up contracts, modelling deal financials, negotiating legal terms, and obtaining required internal approvals

Establish and gain buy in around pricing by presenting compelling value-based justification for proposals

Conduct targeted outbound selling, articulating the Digital Media value proposition to customers

Qualify and follow up inbound leads and ad hoc requests from customers and prospects

Work with channel partners and multiple internal stakeholders to support deal closure and customer satisfaction

Reflect deal progress and risks through the ongoing opportunity forecasting process and suggest alternative approaches.

What you need to succeed

An ability to build and manage multiple relationships, customers, and many deals at a time, with a high attention to detail and always representing Adobe in a professional manner to the customer

An ability to prioritise and manage own workload in line with competing priorities and commitment

Work successfully with aligned Education Account Executives, Sales Management and other members of the extended team including Sales Specialists, Solution Consultants, Customer Success Managers, Marketing, Sales Operations, Deal Desk and Adobe Channel Partners

Conduct effective research in order to understand customer industries/priorities, and reflect back in customised customer messaging supporting the sales team

Produce high quality written communications and presentations

Articulate the value proposition and competitive positioning for all Digital Media solutions

Moderate skills in Microsoft Word, Excel, Powerpoint, and experience in using Adobe Creative Cloud (Highly valued)

Desirable (1-2) years ISR experience and Education sector/industry experience

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