Inside Sales Representative

FranklinWH is a rapidly expanding company determined to become the leader in the global energy home storage system (ESS) industry. FranklinWH offers whole home energy solutions typically coupled with solar PV systems, bringing households into the modern all-electric future. Though founded by experts in power electronics, BMS and EMS, FranklinWH is equally focused on energy management software while also providing top level service to our partners and customers. FranklinWH is expanding its global footprint, relying on an industry leading supply chain. This is an exciting time to be at a fast-growing company in a fast-accelerating industry.

We are looking for a motivated and goal oriented Inside Sales Representative to join our team. The primary role of the Inside Sales Representative is to generate leads, qualify prospects, and close sales opportunities by phone, email, and other digital communication channels, via homeowner leads, company leads follow up and leads assignment for installers.

This role involves building and maintaining strong relationships with customers, providing them with product knowledge, and supporting the entire sales cycle from lead generation to order fulfillment.

Key Responsibilities
:

Lead Generation and Prospecting
:

Identify and qualify new sales opportunities through inbound and outbound calls, email, and social media.

Research potential clients and manage lead data using CRM tools.

Customer Engagement
:

Communicate effectively with prospects and existing customers to understand their needs and position relevant products or solutions.

Conduct product presentations and demos via phone, email, and virtual meetings.

Sales Pipeline Management
:

Manage and maintain a pipeline of prospects and qualified leads, updating the CRM regularly.

Track and report on sales metrics and pipeline progression to achieve monthly and quarterly sales targets.

Order Processing and Coordination
:

Collaborate with logistics, customer support, and external partners to ensure timely delivery and excellent customer service.

Process orders, manage quotes, and handle customer inquiries about product availability, pricing, and delivery schedules.

Market and Product Knowledge
:

Stay informed on industry trends, competitors, and new product offerings to better support and inform customers.

Provide feedback to the sales and marketing teams on market insights, customer needs, and competitive analysis.

Team Collaboration
:

Work closely with the sales, marketing, and product teams to align strategic initiatives and improve the customer experience.

Participate in regular sales meetings, training sessions, and team-building activities.

Sales Operations:

Track and manage records for regional sales visits, ensuring consistency and accurate documentation across territories

Organize, update, and analyze sales data in dashboards to provide insights and actionable reports for sales team

Brand and Marketing Events Support:

Collaborate with marketing team to prepare for events

Serve as a brand ambassador at events; engaging with attendees to promote the company and showcase products

Qualifications
:

• Bachelor's degree in business, Sales, Marketing, or a related field preferred.
• 2+ years of inside sales experience, preferably in Renewable Energy
• Proven ability to meet or exceed sales targets.
• Excellent communication, presentation, and interpersonal skills.
• Strong organizational skills with attention to detail and accuracy.
• Proficiency with CRM software Salesforce, HubSpot and Microsoft Office Suite.

Key Skills
:

• Strong sales acumen with a customer-focused approach.
• Ability to handle high-call volumes and manage time effectively.
• Analytical mindset for tracking, reporting, and achieving KPIs.
• Positive attitude and ability to thrive in a fast-paced environment.

Salary and Benefits
:

• Competitive salary plus commission or bonus structure.
• Comprehensive benefits package, including health insurance, paid time off
• Opportunities for professional development and career growth.

Application Process
:

If you're a proactive and detail-oriented salesperson with a passion for delivering exceptional customer experiences, apply today

FranklinWH is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.