Customer Service

5 days ago


North Ryde, Australia Epson Full time

Epson is a global leader in imaging technologies_

We work in harmony with our environment and communities to make things that improve the way we all live and work.

**About the Company**

At Epson Australia, we believe in openness, team spirit and respect. We focus on what's important. We are a business that looks after our people and are proud of our ambition, and our successes.

We take our environment and sustainability seriously, and we're committed to helping everyone who works here be the best they can be. Our brand is global; however, we've managed to create a unique family culture that feels local and gives you the support you need to find your own way.

**About the Role**

Epson Australia is looking for a Customer Service and eCommerce Administrator to join our Digital Sales & Marketing team at our head office in North Ryde.
- Have experience with Customer Support or Call Centre. Or administrative & customer support experience. Have a good understanding of the digital landscape, e-commerce marketing and web sales processes (having worked previously for a Shop Online facility a definite advantage)
- Possess excellent people skills with a desire to go above and beyond for customers
- Have good attention to detail, and the ability to multi-task and meet conflicting deadlines
- Be someone with a great positive attitude, polite and willing to help or support all kinds of customer enquiries. Patience, tolerant and calming composure to customers' needs and frustrations.

Responsibilities of this role include, but are not limited to:

- Ensuring smooth processing of online sales and issue resolutions
- Other administration duties relating to Shop Online and Marketing, including processing cashbacks and refunds
- Monitoring and updating Shop Online order status

**How to Apply**

For over 50 years Epson has been a global technology company and an innovator known for creating many world firsts in printing, projection, robotics, wearables and more.

At the heart of our success are our people who have helped us to become a highly-respected brand with many market-leading products in a wide variety of industries through a strong focus on our core values and reputation.

Our company culture values our staff and is based on sustainable development. Epson truly takes care of our people and encourages growth of personal and professional goals. Join our team to play your part in the next chapter of the Epson success story


  • Customer Service

    5 days ago


    North Ryde, Australia Distribution and Display Full time

    **Customer Service and Operations Support** **Experience** At least two years of responsible Customer Service. Experience in the print industry would be an advantage, as would time spent in a logistics related environment. **Role and Responsibilities**: - Communication and liaison with clients and key suppliers - Receive job bookings and confirm schedule...


  • North Ryde, Australia BD Full time

    Job Description Summary Join our dedicated Customer Service team, where prioritizing our customers is at the heart of what we do! **Job Description**: We are the makers of possible BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it’s no small feat. It takes the imagination...


  • North Ryde, Australia BD Full time

    Job Description Summary Join our dedicated Customer Service team, where prioritizing our customers is at the heart of what we do! **Job Description**: We are the makers of possible BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it’s no small feat. It takes the imagination...


  • North Ryde, Australia Greencross Pet Wellness Company Full time

    **Company Description** Greencross is Australia’s largest integrated pet wellness organisation; with a network of retail stores (Petbarn), veterinary practices (Greencross Vets), and our Animal Emergency Hospitals. Our purpose is to make our world a happier place through the love of pets. We are looking for team members who achieve outstanding results,...


  • North Ryde, Australia ROHDE & SCHWARZ GmbH & Co. KG Full time

    **Your tasks**: - Process business transactions such as issuing delivery notes, generating and sending customer invoice, raising purchase orders, and processing supplier invoices - Provide administrative support by preparing & sending correspondence, reports, quotations & tenders to clients - Conduct operational tasks such as job file logging, maintenance...


  • North Ryde, Australia TenacityCX Full time

    Work with a leading industrial gas and engineering company - Structured training - so a great opp to join a call centre with no prev exp - Monday - Friday - no weekends - $30.95ph + super Tenacity CX have partnered with a leading industrial gas and engineering company and we have multiple customer service opportunities available to join their thriving,...


  • North Ryde, Australia Big Fish Games, Inc. Full time

    **Job Posting Title**: Customer Service Representative **Summary**: **What You'll Do**: You will also be responsible for updating and monitoring all field service jobs in Salesforce, providing Key Metric reports for Customers, and monitoring our call system. **Specifically, you will**: - Create and allocate all service jobs through Salesforce to the...


  • North Ryde, Australia Edwards Lifesciences Full time

    **Key Responsibilities**: - Place and monitor orders (e.g., returns, billing adjustments, recalls, assignments) for external and internal customers (e.g., Sales Representatives, Marketing, BRC) and communicate as needed to ensure high customer satisfaction. - Resolve complex customer service activities including investigating and performing root cause...


  • North Ryde, Australia TenacityCX Full time

    Temp role with full time hours and an opportunity to go perm! - Work Monday to Friday only - no weekend work - 7:30am - 7pm - Great company with lots of opportunity for future growth **Accounts - Customer Service Consultant** - **Location - North Ryde - free parking, close to train**: - **2 roles available**: - **Start date - ready when you are!**: -...


  • North Ryde, Australia Westpac Banking Corporation Full time

    Customer Service Specialist - **Join our fabulous banking team in North Ryde**: - **Full time position available**: - **Keep taking your career up a notch** **How will I help?** You'll be the face of St George - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and...