Customer Service Specialist

9 hours ago

North Ryde, New South Wales, Australia Rexel Australia Full time $60,000 - $80,000 per year

Job Description

  • Making daily outbound calls to new customers with a focus on successfully onboarding them and building relationships.
  • Building great working relationships and working closely together with Branch Managers and Sales teams.
  • Prioritizing onboarding activities to ensure a smooth and positive experience for new customers.
  • Providing necessary information and support to guide customers through the onboarding process and first purchase.
  • Capturing and actioning customer and branch interactions in our Customer Relationship Management (CRM) system

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