Customer Service Specialist
22 hours ago
Job Description
- Making daily outbound calls to new customers with a focus on successfully onboarding them and building relationships.
- Building great working relationships and working closely together with Branch Managers and Sales teams.
- Prioritizing onboarding activities to ensure a smooth and positive experience for new customers.
- Providing necessary information and support to guide customers through the onboarding process and first purchase.
- Capturing and actioning customer and branch interactions in our Customer Relationship Management (CRM) system
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