Security Operations Technician

2 weeks ago

Macquarie Park, Australia Transport For NSW Full time

**Security Operations Technician**:

- Organisation/Entity: Transport For NSW
- Job category: Safety
- Job location: Macquarie Park, NSW, AU, 2113
- Job reference number: 100643
- Employment type: Permanent Full-Time
- Salary range: $117646.0-$131763.0

**If you’re after impact, there’s no other organisation in Australia that delivers work on this scale.**

**If finding complex technological solutions is your game, we've got the team for you. You're going to help us create seamless operations that result in efficiency for millions of customers.**

**In this role**:
You will be working as part of the Security Team, part of the Workplaces Branch of Transport for NSW, where you will be responsible for supporting the delivery of security access and control systems and services.

You will ensure building access control, card and profile management, security and emergency services are provided in accordance with policies and standards. You will also provide technical expertise, advice and support for security-related systems including CCTV, alarm, intercom and electronic access systems.

You will investigate and lead troubleshooting activities to resolve security systems incidents or faults, monitor and respond to security alerts that are raised by security systems.

You will also train support staff and create relevant documentation and guides as training material.

For more information on this position and business unit, view the role description and information pack.

**About you**

You are an enthusiastic Security Operations Technician with +5 years’ experience in the delivery of security and access services, across large and complex property portfolios.

You will also have experience and sound knowledge of security system management including access control, CCTV & alarm panels.

You will have a strong technical skillset in the security system field with ability to investigate issues and resolve appropriately. You will also have experience troubleshooting and implementing preventative solutions to decrease system outage incidents & issues.

You will be able to work in a fast-pace environment and handle a high volume of complex programming & reporting requests. You will also have the ability to train support staff and create relevant documentation and guides as training material.

**Who we are**

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

**Join us**

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This is an in-person, on-site role.

Applications close: 11:59 pm Monday 18th August 2025.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.

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