Electronic Security Technician

About the Role:

We are seeking an experienced Security Technician to join our Sydney team, based in Macquarie Park.  Working closely with our operational leadership team, you will be responsible for installing, servicing, and commissioning commercial electronic security systems across a range of verticals and client sites.

About Us:

Wise Group is an industry-leading Australasian provider of integrated security, mercantile, investigation, and risk management services, delivering trusted outcomes for business and government clients across Australia and New Zealand.

With over four decades of operational experience, a multidisciplinary team of industry experts, and a reputation for regulatory compliance, confidentiality, and brand stewardship, we provide tailored services to high-trust sectors, facilitating customer engagement, mitigating risk, and managing sensitive matters professionally.

A national organisation with a well-known and respected brand, we serve clients across all sectors including many of the largest and most prominent domestic and global corporations, professional services firms and Federal, State and local government agencies.

As we continue to grow, we are seeking like minded, driven individuals who share our vision and are eager to grow alongside us.

What we can offer you:

We understand that our people are the foundation of our continued success and to that end, we are committed to providing long-term career opportunities.

By joining Wise Group, you will be rewarded with a number of employee benefits, including:

• Competitive Salary + Company vehicle, Laptop, & Phone
• Enhanced technical and professional development opportunities that go beyond standard industry expectations.
• Diverse project exposure across multiple commercial sectors.
• A passionate, diverse, friendly and welcoming team.
• A culture of reward, recognition and development.
• Sustained support from an experienced, driven and accessible management team.
• Benefits and discounts through our employee benefits platform.
• Staff Novated Leasing options.
• Wellbeing and health initiatives - 24hr wellbeing support with our EAP, on site gym access plus breakfast and fresh fruit in the office.
• Paid volunteer day.
• Paid Birthday leave.
• Team engagement events.
• End-of-Trip Facilities available at our Macquarie Park Head Office.
• Refer a friend incentive program.
• On campus external day care facility.

What you will do:

• Oversee system fit-off, termination and commissioning to ensure seamless integration and functionality.
• Deliver service, maintenance, and installation projects, including system setup, testing, and fault resolution.
• Serve as the primary technical liaison for customers and internal teams, providing expert support from quoting through to installation.
• Conduct hazard and risk assessments in alignment with company policies, safety procedures and industry best practices.
• Proactively identify process improvements and suggest enhanced installation methods to boost efficiency and quality.
• Collaborate closely with internal and external stakeholders to coordinate installations, service, and maintenance activities, while recommending quality enhancements and scope adjustments to elevate customer satisfaction.
• Maintain and continuously improve a high standard of customer satisfaction through professional service and communication.

What will help you succeed:

• Minimum of 3 years' experience as an Electronic Security Service Technician.
• Current NSW Security Installer License and Open Registration Cabling License.
• Construction Induction Card (White Card).
• Valid Driver's License.
• Hands-on experience with alarm systems, CCTV, access control, and intercom technologies.
• Proficiency with a range of security system brands, including Inner Range Integriti.
• Strong ability to interpret design drawings, including wiring layouts, labelling standards, and cable support systems.
• Thorough understanding of Australian Standards relevant to the electronic security industry.
• Effective planning and project coordination skills, with the ability to manage priorities and resolve issues efficiently.
• Advanced skills in technical programming and system configuration.
• Exceptional customer service orientation, with the ability to perform under pressure and proactively meet client needs.
• Excellent communication skills—verbal, written, and interpersonal.

Due to the sensitive nature of this role, criminal history and reference checks will be conducted, however this will not affect your ability to apply.

Essential criteria:

Availability to work full time, Monday to Friday based out of our Macquarie Park office.

Only short-listed applicants will be contacted. No agencies please.

Wise Group is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community.