Operations Manager

Great Opportunity
- Attractive Salary
- Perm Role

Wilson Security is the leading provider in the provision of security services across Australia and New Zealand. Our services are supported by a highly experienced management team, industry-leading expertise and a strong local and national structure. We are committed to becoming Australasia’s leading provider of integrated Security Solutions. Wilson Security has an established Blue Chip national client portfolio which is in a period of significant growth

**Operations Manager based at Bella Vista, NSW**

You will support the achievement of Wilson Security’s Vision and the Business Unit Strategy by managing the overall operation and performance of designated sites and subordinates within the Wilson Security portfolio and as allocated by the State Manager.

You will provide visible leadership, direction and issue resolution at all levels of service; ensuring operational efficiency and effectiveness while servicing clients within budget constraints are maintained at a consistent level.

You will be an important conduit for information, reporting and implementation of direction to and from the Operations Team, Clients and Site Personnel.

**Key Accountabilities**
- Contract Performance
- Financials & Reporting
- Leadership
- Workforce Planning
- WHS
- General Duties

**Skills & Experience**
- Significant experience in a multi-site operational environment relating to the Security Industry
- Experience in analysing and cost control over a multi-site operation
- Significant experience in a leadership & client management role
- Significant experience in delegation, project management and managing deadlines
- Demonstrated evidence of facilitating clear communication and direction to staff at all levels
- Strong time management skills developed through involvement in multi-site, multi-tasking operations environment
- Demonstrated competence in situation analysis and decision making
- Detailed understanding of rostering, cost analysis, and resource control
- Experience in performance management over multi-site, mutli-discipline business units (including appraisal, counselling and termination)
- A thorough understanding of basic principles of human resource management
- Advanced levels of computer literacy (especially Excel, MS Word and Workbuddy)
- Strong levels of numerate and literate competency
- Detailed understanding of legislative requirements in relation to WHS, IR, EEO
- Experienced in operating in an environment accommodating a variety of cultural and moral opinions

**Qualifications**
- 3 years’ experience in Client / Account Management role
- 5 years’ experience within the Security Industry delivering similar outcomes
- State based Security License
- Must have Class 1AC and Class 2ABD Security Licence
- Diploma / Cert IV in Security Risk Management
- Diploma / Cert IV in WHS
- Cert IV in Training & Development an advantageous
- Tertiary qualified in a business/commerce related discipline would be advantageous

If you think you have what it takes to be a Wilson

Wilson Security is an employer of choice, and we engage with our people using a number of mediums, including online and in person. We offer Training and Development, Employee benefits, including a Wellbeing Hub, Health Insurance discounts and Employee Assistance Programs; we have an Innovation Council and a Corporate Social Responsibility team inspired to find innovative ways to connect with our people and the communities in which we work through fundraising, sponsorship and team building activities. In 2021, Wilson Security was recognised by our industry as the winner of the Outstanding Security Performance Awards for being an Outstanding Security Guarding Company as presented by the Australian Security Industry Association.

At Wilson Security, we are building a workforce that is representative of the community we protect.

We welcome people from diverse backgrounds and are committed to providing opportunities for Aboriginal and Torres Strait Islander people with employment and career opportunities. We have an inclusive culture where innovation and teamwork are celebrated in many ways, including our monthly STRIVE awards.

WilsonSecurity

Master License is: 410 462 152