Customer Service Officer

3 days ago

Rydalmere, Australia Protech Warehousing & Manufacturing Full time

An exciting opportunity has become available for an experienced Customer Service Operator to join our international client, who specializes in electrical equipment, in Rydalmere. This is a great chance to start ASAP and contribute to a fast-paced and dynamic team.

**About the Role**:
The key focus of this role is to manage and process orders from both active and existing clients regarding a wide range of products and services. We are seeking energetic, self-motivated individuals with great attention to detail to take on this essential role in customer service operations.

**Key Responsibilities**:

- Process orders via SAP efficiently and accurately.
- Take inbound calls and respond to general product enquiries.
- Manage order processing and ensure all orders are completed on time.
- Data entry and assisting with reporting.
- Follow up on installations and ensure customer satisfaction.
- Handle stock management and assist with inventory control.
- Perform general administrative tasks as required.
- Provide excellent customer service and resolve queries promptly.

**Experience Required**:

- A minimum of 1+ year of experience with SAP.
- At least 1+ year of experience in order processing.
- Minimum of 2 years of proven customer service experience in an office environment.
- Excellent communication skills, both verbal and written.
- Ability to work to set deadlines and handle a busy workload.
- Own transport required.
- Full working rights within Australia (No Visa holders).
- Available to work Monday to Friday, 38 hours per week.

**Additional Information**:

- This is a full-time role with the potential for a temp-to-perm transition.
- Immediate availability is required.

**Job Types**: Casual, Temp to perm

Pay: $33.00 - $33.60 per hour

Schedule:

- Day shift

**Experience**:

- SAP: 1 year (preferred)
- Order Processing: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

  • Customer Service Officer

    2 weeks ago

    Rydalmere, Australia Protech Full time

    An exciting opportunity has become available for an experienced Customer Service Operator to join our international client, who specializes in electrical equipment, in Rydalmere. This is a great chance to start ASAP and contribute to a fast-paced and dynamic team. **About the Role**: The key focus of this role is to manage and process orders from both...

  • Contracts Customer Service Officer

    2 weeks ago

    Rydalmere, New South Wales, Australia Capital Transport NSW Full time $40,000 - $60,000 per year

    Customer Service OfficerCapital Transport is Australia's largest, and fastest-growing, courier and taxi truck business. We provide a complete transport and logistics business-to-business (B2B) service.Our CultureCapital Transport is a great place to be part of because we value and celebrate our team members' participation and efforts through a supportive,...

  • Customer Service Field Officer

    2 weeks ago

    Rydalmere, New South Wales, Australia Downer Full time $50,000 - $65,000 per year

    DescriptionAbout the RoleAs a Customer Field Officer, you'll be responsible for delivering letters and testing meters across residential and commercial sites, while collecting accurate data and providing great customer service.You'll be out in the field most days, managing your own schedule and ensuring each job is completed safely, efficiently, and to...

  • Customer Service

    3 days ago

    Rydalmere, Australia HR Ambassador Full time

    **Permanent Role**: - **Monday - Friday**: - **Growth Opportunity** One of the key functions of this role is to take and action orders from active and existing clients regarding a variety of products and services. For this reason we are looking for energetic & dynamic individuals who are reliable & have great attention to detail. **Responsibilities;** -...

  • Customer Service Specialist

    2 weeks ago

    Rydalmere, New South Wales, Australia Hunter Douglas Full time $60,000 - $80,000 per year

    Position OverviewAs a Customer Service Specialist – Installations, you'll play a vital role in coordinating daily installer schedules and supporting both internal and external customers. Your focus on accuracy, communication, and service will directly contribute to a smooth installation experience and the overall success of the team. This role is ideal for...

  • Call Coordinator

    4 days ago

    Rydalmere, Australia Works 4 You Full time

    **Location: Rydalmere, NSW** **Rate: $27.24 p/h + Super** **Shifts**: - **8.30am - 5:00pm**: - **9:30am - 6:00pm** **Job Purpose**: To manage Customer Satisfaction, Customer Service Level Agreement’s (SLA's) and Technician/Agent workflow by the daily scheduling of services adhering to the call management specific procedures. **Key Tasks**: a) To...

  • Customer Service Consultant

    17 hours ago

    Rydalmere, Australia Chubb Fire & Security Full time

    Join Our Team as a Customer Service Champion! Are you looking for a rewarding role within a kind, hardworking and passionate team? Are you a master of making someone's day? Do you enjoy talking with our elderly community? If you answered "yes" with a smile, then we've got the perfect role for you at our call center! Who We Are: At VitalCALL, we're on a...

  • Customer Service Consultant

    2 weeks ago

    Rydalmere, New South Wales, Australia Chubb Fire & Security Full time $70,000 per year

    Join Our Team as a Customer Service ChampionAre you looking for a rewarding role within a kind, hardworking and passionate team? Are you a master of making someone's day? Do you enjoy talking with our elderly community? If you answered "yes" with a smile, then we've got the perfect role for you at our call centerWho We AreAt VitalCALL, we're on a mission to...

  • Customer Service

    2 weeks ago

    Rydalmere, Australia EVSE Full time

    **Job description** **The Role**: Due to rapid growth and expansion we are looking for a customer service representative to step into the business on a permanent full time basis and provide customer support, scheduling and liaising to help us scale and deliver the highest quality products and service to our diverse customer base. As a representative you...

  • Call Coordinator

    3 days ago

    Rydalmere, Australia Works 4 You Full time

    **Location**: Rydalmere **Full Time - Temp To Perm** **Rate**: $29.02 p/h + Super **Shift**: - 8.30am - 5:00pm - 9:30am - 6:00pm **Job Profile**: To manage Customer Satisfaction, Customer Service Level Agreement’s (SLA's) and Technician/Agent workflow by the daily scheduling of services adhering to the call management specific procedures. **Key...