
Customer Service Officer
3 days ago
An exciting opportunity has become available for an experienced Customer Service Operator to join our international client, who specializes in electrical equipment, in Rydalmere. This is a great chance to start ASAP and contribute to a fast-paced and dynamic team.
**About the Role**:
The key focus of this role is to manage and process orders from both active and existing clients regarding a wide range of products and services. We are seeking energetic, self-motivated individuals with great attention to detail to take on this essential role in customer service operations.
**Key Responsibilities**:
- Process orders via SAP efficiently and accurately.
- Take inbound calls and respond to general product enquiries.
- Manage order processing and ensure all orders are completed on time.
- Data entry and assisting with reporting.
- Follow up on installations and ensure customer satisfaction.
- Handle stock management and assist with inventory control.
- Perform general administrative tasks as required.
- Provide excellent customer service and resolve queries promptly.
**Experience Required**:
- A minimum of 1+ year of experience with SAP.
- At least 1+ year of experience in order processing.
- Minimum of 2 years of proven customer service experience in an office environment.
- Excellent communication skills, both verbal and written.
- Ability to work to set deadlines and handle a busy workload.
- Own transport required.
- Full working rights within Australia (No Visa holders).
- Available to work Monday to Friday, 38 hours per week.
**Additional Information**:
- This is a full-time role with the potential for a temp-to-perm transition.
- Immediate availability is required.
**Job Types**: Full-time, Casual, Contract
Contract length: 6 months
Pay: $30.00 - $31.00 per hour
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- Customer service: 1 year (preferred)
- SAP: 1 year (preferred)
Work Authorisation:
- Australia (preferred)
Work Location: In person
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