Customer Service Officer

7 days ago

Rydalmere, Australia Protech Full time

An exciting opportunity has become available for an experienced Customer Service Operator to join our international client, who specializes in electrical equipment, in Rydalmere. This is a great chance to start ASAP and contribute to a fast-paced and dynamic team.

**About the Role**:
The key focus of this role is to manage and process orders from both active and existing clients regarding a wide range of products and services. We are seeking energetic, self-motivated individuals with great attention to detail to take on this essential role in customer service operations.

**Key Responsibilities**:

- Process orders via SAP efficiently and accurately.
- Take inbound calls and respond to general product enquiries.
- Manage order processing and ensure all orders are completed on time.
- Data entry and assisting with reporting.
- Follow up on installations and ensure customer satisfaction.
- Handle stock management and assist with inventory control.
- Perform general administrative tasks as required.
- Provide excellent customer service and resolve queries promptly.

**Experience Required**:

- A minimum of 1+ year of experience with SAP.
- At least 1+ year of experience in order processing.
- Minimum of 2 years of proven customer service experience in an office environment.
- Excellent communication skills, both verbal and written.
- Ability to work to set deadlines and handle a busy workload.
- Own transport required.
- Full working rights within Australia (No Visa holders).
- Available to work Monday to Friday, 38 hours per week.

**Additional Information**:

- This is a full-time role with the potential for a temp-to-perm transition.
- Immediate availability is required.

**Job Types**: Full-time, Casual, Contract
Contract length: 6 months

Pay: $30.00 - $31.00 per hour

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)
- SAP: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

  • Casual Customer Service Officer

    2 weeks ago

    Rydalmere, New South Wales, Australia Capital Transport NSW Full time $25,000 - $40,000 per year

    Customer Experience OfficerCapital Transport is Australia's largest, and fastest-growing, courier and taxi truck business. We provide a complete transport and logistics business-to-business (B2B) service.Our CultureCapital Transport is a great place to be part of because we value and celebrate our team members' participation and efforts through a supportive,...

  • Contracts Customer Service Officer

    6 days ago

    Rydalmere, New South Wales, Australia Capital Transport NSW Full time $40,000 - $60,000 per year

    Customer Service OfficerCapital Transport is Australia's largest, and fastest-growing, courier and taxi truck business. We provide a complete transport and logistics business-to-business (B2B) service.Our CultureCapital Transport is a great place to be part of because we value and celebrate our team members' participation and efforts through a supportive,...

  • Customer Service Field Officer

    1 week ago

    Rydalmere, New South Wales, Australia Downer Full time $50,000 - $65,000 per year

    DescriptionAbout the RoleAs a Customer Field Officer, you'll be responsible for delivering letters and testing meters across residential and commercial sites, while collecting accurate data and providing great customer service.You'll be out in the field most days, managing your own schedule and ensuring each job is completed safely, efficiently, and to...

  • Customer Service Representative

    2 weeks ago

    Rydalmere, Australia Kennedy Reid Full time

    Full-time permanent position! - Brand new offices! - WFH available! **The Company** Our client is a leading player in the automotive services sector operating in the distribution, retail and logistics markets within excess of 1,500 employees across Australia. They are looking for a customer service representative to join their team. **The Role** You will...

  • Customer Service Specialist

    1 week ago

    Rydalmere, New South Wales, Australia Hunter Douglas Full time $60,000 - $80,000 per year

    Position OverviewAs a Customer Service Specialist – Installations, you'll play a vital role in coordinating daily installer schedules and supporting both internal and external customers. Your focus on accuracy, communication, and service will directly contribute to a smooth installation experience and the overall success of the team. This role is ideal for...

  • Customer Service Representative

    2 weeks ago

    Rydalmere, Australia Waterco Limited Full time

    We are looking for a full time Customer Service Representative to join our friendly Customer Service team who are focused on delivering exceptional customer service to pool builders, technicians, pool owners and retail shops. **As a Customer Service Representative you will**: - Service customers both over the phone and trade (walk-in) counter - Working...

  • Customer Service Consultant

    6 days ago

    Rydalmere, New South Wales, Australia Chubb Fire & Security Full time $70,000 per year

    Join Our Team as a Customer Service ChampionAre you looking for a rewarding role within a kind, hardworking and passionate team? Are you a master of making someone's day? Do you enjoy talking with our elderly community? If you answered "yes" with a smile, then we've got the perfect role for you at our call centerWho We AreAt VitalCALL, we're on a mission to...

  • Customer Service

    7 days ago

    Rydalmere, Australia EVSE Full time

    **Job description** **The Role**: Due to rapid growth and expansion we are looking for a customer service representative to step into the business on a permanent full time basis and provide customer support, scheduling and liaising to help us scale and deliver the highest quality products and service to our diverse customer base. As a representative you...

  • Customer Service Representative

    2 weeks ago

    Rydalmere, Australia Wabtec Full time

    Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing...

  • Customer Service Representative

    2 weeks ago

    Rydalmere, Australia Protech Warehousing & Manufacturing Full time

    An exciting opportunity has become available for an experienced **Customer Service Operator **to join our International client who specializes in electrical equipment to start ASAP in **Rydalmere!** **ABOUT THE ROLE** One of the key functions of this role is to take and action orders from active and existing clients regarding a variety of products and...