Concierge

JLL supports the Whole You, personally and professionally.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
**What this opportunity involves**:
As a Concierge team member, you will play a pivotal role in providing authentic and first-class service that bonds the relationship between JLL, our client and customers. As the first point of contact, you are responsible for welcoming customers and visitors with genuine hospitality and thoughtful services.
You'll be based at The Loft, South Yarra's only commercial space. A landmark office tower that signals a new level of workplace sophistication in the freshly developed precinct. You'll be part of a three-person team responsible for keeping operations running smoothly by offering client, visitor, and administrative support, as well as executing duties to the highest standards.
**An overview of the role**:
Providing a unique welcoming experience for all guests, customers and visitors
Handle internal & external calls and correspondence.
Be the go-to specialist for all customer & guest enquiries
Set up and break down of meeting rooms and events
Assist in organising and coordinating events and orientations
Food and beverage co-ordination
Conference Centre IT set up
**Sound like you? This is what we’re looking for**:
The role is full time Monday - Friday
You’ll have some experience working either in a hospitality or customer service delivery role & you’ll bring your strong ‘Customer Service A-Game’ to JLL.
You will be willing to learn and have a ‘can do’ attitude in your approach to take on responsibilities.
You will be well-presented and well-spoken, and easily build a good rapport with stakeholders of all levels.
Intermediate skills in MS Word and Excel is essential
1-2 years’ experience in a similar role is essential
**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.