
Scheduler / Rostering Officer
1 week ago
**Company Background**:
**Pearl Home Care** is one of Australia's trusted and growing home care providers. We offer the best professional and affordable in-home care that supports the aged community to continue living comfortably and independently at home.
**This role is responsible for**:
- General administration with respect to tasks performed
- On Call with a rotating roster between the care management team
- Assisting with the enquires via phone and walk-in enquires
- Obtaining basic information for client assessments
- Managing client compliance and a caseload of clients.
- Intake processing, taking part in care planning, and reporting
- Coordinate the provision of quality person-centred care according to the client's needs, service/care plans, and available funding in accordance with budget
**Preferred Skills**:
- Excellent customer service skills with exceptional verbal and written communication skills
- Previous experience within the aged care/NDIS/mental health Care Coordination role
- Experience in Visual Care or similar platform for client care and rostering
- Knowledge of My Aged Care, Home Care Package, and NDIS
- Enrolled Nurse or Registered Nurse will be an advantage
- First Aid & CPR are essential
- Experienced in assessing and planning care needs within the community
- Valid Driver's Licence
- High level of computer literacy, with a sound understanding of Microsoft Office
- An outgoing personality with high energy levels, good communication skills and a personable telephone manner
- Ability to problem solve and think quickly under pressure
- Possess a 'can-do' positive attitude and work well in a team environment
- Ability to multitask with a strong attention to detail while keeping calm and focused
- Excellent time management skills
- Excellent networking, consultation skills to develop new referral sources and relationships with appropriate external organisations
- Sound knowledge and understanding of home care services and guidelines
**Essential criteria**:
- Certificate III in Individual Care or Equivalent
- Current Australian Drivers Licence
- Own Car with Comprehensive Insurance
- Current First Aid and CPR Certificate
- National Police Certificate
**Benefits**:
- Paid training and travel allowance
- Flexible working hours
- Professional development opportunities
- Permanent employment opportunities
We have an enthusiastic and dynamic Team that is ready to support your next career move. Extensive training will be provided to help you transition into this role.
**Use Subject: Scheduler / Administrator**
**Job Types**: Part-time, Casual
Pay: $35,000.00 - $70,000.00 per year
Expected hours: 20 - 30 per week
**Benefits**:
- Work from home
Schedule:
- Day shift
- Monday to Friday
Supplementary Pay:
- Performance bonus
Work Location: Hybrid remote in Katoomba, NSW 2780
Expected Start Date: 06/01/2025
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