Customer Service

2 weeks ago

Greater Adelaide SA, Australia Australia Red Cross Full time

Permanent full-time role
- Based in Adelaide
- Work for the world's largest humanitarian movement

About Us
Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.
About the role
As the first point of contact, the Customer Service & Support Officer is pivotal in creating a positive experience for everyone contacting or attending the Adelaide Red Cross Office. This role will provide a welcoming and safe connection point and reception environment for: clients accessing services or information; volunteers and members; key partners; and the wider community seeking to connect and access services.
This role delivers effective and efficient quality customer focused service; and facilitates access to information and support services. In addition, the role provides operational and administrative support that enables Red Cross facilities and fleet to support and deliver services to stakeholders and customers in a safe, clean, effective and professionally presented environment as part of the Community Programs and Business Operations team.
What you will bring
- Previous experience in a customer service / reception environment
- Thorough knowledge of solution focused customer service practices
- Sound verbal, written, communication and interpersonal skills
- Ability to deliver sensitive and responsive customer services to all people irrespective of ethnicity, culture, gender, sexual orientation, disability
- Ability to manage multiple tasks and deliver outputs within specified time frames
- Proficient computer skills, especially with Microsoft Suite

Benefits that act for you, while you act for humanity
- Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.
- Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness, as well as access to guided meditation and other wellbeing programs.
- Work/Life Flexibility: You can access flexible working arrangements, paid ‘Me’ day just for you and a wide range of other paid leave options
- Career development: Access to ongoing learning, training, and development courses

Further information
**Applications close**: Wednesday 18th December 2024
**Job Ref #**: 11805
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with different lived experiences, abilities, gender, ethnicity, age, and sexual orientation. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.

  • Customer Service Officer

    1 week ago

    Greater Adelaide SA, Australia BGIS Full time

    **Starting in January 2025!! Customer Services Operator**: - **Adelaide** **BGIS **is seeking a motivated and adaptable **Customer Services Operator **to join our team in **Adelaide **. This role is perfect for someone who thrives in a dynamic environment and is passionate about providing exceptional service. As a Customer Services Operator, you’ll be...

  • Customer Service Representative

    1 week ago

    Greater Adelaide SA, Australia Boart Longyear Full time

    Adelaide, Australia - Reqid**: 14898BR** - Job Category**: Sales and Marketing** Boart Longyear has been a leading provider of drilling products and services to the global minerals industry for over 130 years. As the industry’s only integrated drilling services and products provider, we combine engineering excellence, global manufacturing facilities and...

  • Customer Service Representative

    2 weeks ago

    Greater Adelaide SA, Australia Boart Longyear Full time

    Boart Longyear has been a leading provider of drilling products and services to the global minerals industry for over 130 years. As the industry’s only integrated drilling services and products provider, we combine engineering excellence, global manufacturing facilities and the most experienced drilling services group in the business. The primary purpose...

  • Customer Service Agent

    2 days ago

    Greater Adelaide SA, Australia NEXTDC Full time

    **Company Description** At NEXTDC we are building the heart of Australia & Asia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the specific requirements of local, international hyperscale customers. NEXTDC is an exciting ASX 100-listed...

  • Customer Service Officer

    2 weeks ago

    Greater Adelaide SA, Australia BGIS Full time

    **BGIS**is seeking a motivated and adaptable **Customer Services Operator**to join our team in **Adelaide**. This role is perfect for someone who thrives in a dynamic environment and is passionate about providing exceptional service. As a Customer Services Operator, you’ll be responsible for supporting our clients and field teams through a range of service...

  • Customer Service Officer

    1 week ago

    Greater Adelaide SA, Australia Northline Full time

    **Job no**: 494798 **Work type**: Permanent Full Time, Permanent Part Time **Location**: SA - Adelaide **Categories**: Other Northline are looking for a Customer Service Officer to join our Adelaide Team for a 12 month secondment commencing late May 2025. This role is central to improving customer satisfaction and ensuring seamless communication between our...

  • Customer Service Representative

    2 weeks ago

    Greater Adelaide SA, Australia Suncorp Group Full time

    **Customer Service Representative** **Adeliade** The start date for this role is Wednesday 15th January 2025. **Position Overview**: - **Job Title**: Customer Service Representative - **Brand**: Terri Scheer - **Start Date**: Wednesday 15th January 2025 - **Shift Pattern**: Monday - Friday - 37.5 hours per week - **Location**: 1 King William Street,...

  • Customer Service Consultant

    2 weeks ago

    Greater Adelaide SA, Australia Rentokil Initial Full time

    Rentokil Initial has a great opportunity for an enthusiastic Customer Service Consultant to join our team based in** Adelaide on a Permanent full-time basis.** This role reports directly to the Customer Service Team Lead and will see you utilise your awesome Customer Service experience to build customer relationships, work with technicians on scheduling and...

  • Customer Service Representative

    2 days ago

    Greater Adelaide SA, Australia Suncorp Group Full time

    **We have multiple exciting opportunities for Customer Service Representatives to join our CIL Insurance Team in Adelaide & become a Niche Specialist.** **Position Overview**: - **Job Title**: Customer Service Representative - **Brand**: CIL Insurance - **Role Type**: Permanent Full-time - 37.5 hours per week - **Location**: 1 King William Street, Adelaide...

  • Customer Service Officer

    1 week ago

    Greater Adelaide SA, Australia Symbion Full time

    **- **Job no**:**494888***: - **Business unit**: Lyppard Australia Pty Ltd, ABN 53 007 008 906***: - **Position location**: Beverley***: - **Work type**:**Full Time Permanent***: - **Location**:**SA - Adelaide***: **About us**: Lyppard Australia (a division of EBOS) is one of the largest national veterinary wholesale distribution companies in Australia...