Customer Service Officer

3 days ago

Greater Adelaide SA, Australia BGIS Full time

**BGIS**is seeking a motivated and adaptable **Customer Services Operator**to join our team in **Adelaide**. This role is perfect for someone who thrives in a dynamic environment and is passionate about providing exceptional service. As a Customer Services Operator, you’ll be responsible for supporting our clients and field teams through a range of service requests and queries.

Shift Option:
Day Shift Rotation: 16 weekend shifts and 10 evening shifts per month

Hybrid Working: 3 days in Office and 2 day at home.

Key Responsibilities

Handle incoming customer inquiries professionally and efficiently
Log and manage service requests, ensuring timely follow-up and completion
Communicate with field staff, contractors, and other departments as necessary
Maintain a positive and solution-oriented attitude to enhance the customer experience
Accurately document and report any issues or patterns in service requests

What We’re Looking For

Previous experience in a customer service role is highly desirable
Strong communication skills and the ability to manage multiple tasks
Problem-solving abilities and a proactive mindset
Flexibility to work varying shifts, including nights and weekends

What We Offer

Competitive salary and shift allowances
Supportive team environment with development opportunities
A role where you’ll make a real difference in supporting essential operations

  • Customer Service Officer

    2 weeks ago

    Greater Adelaide SA, Australia HAYS Full time

    Put your excellent customer service skills to use and join a supportive team within the logistics industry! **Your new company** This is an exciting opportunity for a customer-centric and results-driven officer to join the Transport and Logistics industry! **Your new role** As the Customer Service Officer, it will be your role to service clients with...

  • Customer Service Officer

    2 weeks ago

    Greater Adelaide SA, Australia HAYS Full time

    Join this reputable manufacturer and distribution company and be part of their excellent customer service team **Your new company** This leading precious metal manufacturer and distributor is looking for a Customer Service Officer to join their team to deliver exceptional, efficient, and professional levels of customer service within their precious metals...

  • Customer Service Officer

    5 days ago

    Greater Adelaide SA, Australia Device Technologies Australia Pty Ltd Full time $60,000 - $80,000 per year

    About UsHaines Medical is a dynamic and innovative business focusing on specialty products in Infection Control and Manual Handling. Haines works in consultation with healthcare professionals to design and develop products that meet the specific needs of hospitals, healthcare facilities, and their patients.About the role:The Customer Service Officer is...

  • Customer Service Officer

    2 weeks ago

    Greater Adelaide SA, Australia Department of Employment and Workplace Relations Full time

    APS Level 3 - Adelaide, SA - $69,863 - $72,767 **About the Department of Employment and Workplace Relations** We enable access to quality skills, training and employment services to support Australians find secure work in fair, productive and safe workplaces - supporting individuals and our nation to prosper. The Unique Student Identifier (USI) is a...

  • Customer Service Officer

    4 days ago

    Greater Adelaide SA, Australia Westpac Banking Corporation Full time

    Customer Service Officer - **Join a supportive team in our Bank SA Elizabeth branch**: - **Permanent part time role - 33.5 hours per week**: - **Customer service role working with the local community** **How will I help?** First up - you'll be one of the friendly faces of Bank SA. We want to help all of our customers with all of their banking. Not just...

  • Customer Service Officer

    2 weeks ago

    Greater Adelaide SA, Australia Housing Choices Australia Full time

    **Introduction**: Make a difference where it matters most At Housing Choices Australia, we believe everyone deserves a safe and affordable home. We are a leading not-for-profit housing provider committed to building inclusive and thriving communities. Our Five-Year Strategic Plan (2024-29) prioritises people and aims to deliver social impact, sustainable...

  • Customer Service Officer

    1 day ago

    Greater Adelaide SA, Australia Westpac Banking Corporation Full time

    Customer Service Officer - **Join a supportive team in our West Lakes branch - **Permanent part time role - 25 hours per week (9am-2pm Mon to Fri)** - **Customer service role working with the local community** **How will I help?** First up - you'll be one of the friendly faces of Bank SA. We want to help all of our customers with all of their banking. Not...

  • Customer Service Officer

    4 days ago

    Greater Adelaide SA, Australia Westpac Banking Corporation Full time

    Customer Service Officer You will be the face of Bank SA helping our customers reach their financial objectives! - **Join a supportive team in our Ceduna, SA branch - **Permanent part time role - 12.5 hours per week - **Customer service role working with the local community** **How will I help?** First up - you'll be one of the friendly faces of Bank SA....

  • Customer Service Officer

    2 weeks ago

    Greater Adelaide SA, Australia BGIS Full time

    At BGIS, we are a leading organisation in Integrated Facilities Management dedicated to delivering exceptional services to our clients. As we continue to grow, we are seeking a highly motivated and experienced Customer Service Officer to join our dynamic team. This is an excellent opportunity to contribute to our success and shape the development of our...

  • Customer Service Officer

    2 weeks ago

    Greater Adelaide SA, Australia BGIS Full time

    Are you an enthusiastic and diligent Customer Service professional looking to work around other life commitments? Join our supportive team today! **This role is full-time permanent in Adelaide, SA!** **The roster is evenings and consists of three weekdays plus Saturday and Sunday each week.** **Hybrid work model once established in the position. 3 days in...