Client Engagement Officer

1 week ago

Canberra, Australia ACT Government Full time

Are you a highly motivated and engaging team player with a passion for assisting vulnerable Canberrans?

Client Services Branch within Housing ACT is seeking to establish a Customer Services Hub. Several permanent roles and temporary ACT Government contract opportunities are available at the Administrative Services Officer Class 4 Client Engagement Officer level.

The appointee has responsibility for responding to initial client concerns and complaints and will be required to work across the Branch’s business units, as required, providing both operational and general administrative to support efficient service as well as the Client Services Branch internal teams.

The ACT Public Service supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally diverse people and those who identify as LGBTIQ are encouraged to apply.
- ** Eligibility/Other Requirements**: Prior to commencing this role, a current registration issued under the _Working with Vulnerable People (Background Checking) Act 2011_ is required. For further information on Working with Vulnerable People registration refer to - Working with vulnerable people (WWVP) registration (act.gov.au)
- Current drivers licence
- National Police Check

**Note**: The positions available are either permanent or temporary ACT Government contracts with the possibility of extension or permanency and will be open for 12 months.

A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months.

***

**How to Apply**: Please submit the following:

- A written response of no more than **800 words (two pages)** detailing your Skills, Capabilities, and experience in line with the Position Requirements (Selection Criteria)
- A successful written response will reference recent and relevant examples detailing your suitability for the role.
- A current curriculum vitae
- Contact details of your two most recent supervisors/managers.

**_ _

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