Claims Support Administrator

1 week ago

Gosford, Australia NSW Government -icare Full time

**Gosford**
- **Join an organisation that is making a positive difference in the Community**:

- **6 month fixed-term role based in Gosford & hybrid working model**:

- **Salary from $79,032 + super & other company benefits on offer**

**About the Role**

This role is responsible for providing administrative and other types of support services to facilitate the operation of the Agency Claims team, based in Gosford. This is a 6-month opportunity, which has come about to support the team during a period of high work volumes.

**Benefits**
- A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
- Comprehensive learning and development support aligned to icare’s Core Capabilities
- Our People Awards: On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
- Access to our Employee Assistance Program
- 17.5% annual leave loading

**Duties**

It’s an exciting time at icare where no two days are the same; in this role you will:

- Provide a range of administrative and support services, including records management, routine correspondence, meeting and event coordination, travel coordination to support the effective operation of the team.
- Manage the financial interactions between the claims management system and our partnered financial institution to ensure payment of invoices and claimant weekly benefits and reimbursements.
- Understand claims functions of multiple stakeholders and triage correspondence accordingly.
- Complete complex data searches and interpretation in determining correct channels for claims management.
- Understand complex payment coding and gazetted fees and interpretation medical invoices and for entry into claims systems.
- Develop a basic understanding of the claims management function to assist with queue enquiries and absent management during high volume claims periods.

**Skills & Experience**
- Experience in a similar role, where you effectively undertake administrative tasks to support a team - any exposure to workers compensation claims or personal injury insurance is an advantage.
- Highly effective communication skills (verbal and written) and ability to work with multiple stakeholders and conflicting priorities.
- Organised with attention to detail and able to manage high workloads and work effectively in a team-based environment.

**Culture**

We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people’s development so the people of NSW can thrive.

**About the Company**

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.
- For more information about icare visit our website
- **icare operates a direct sourcing model so no agency introductions will be accepted**:

- We are a Circle Back Initiative Employer - we commit to respond to every applicant
- A talent pool may be created through this recruitment process.

  • Claims Support Administrator

    3 days ago

    Gosford, Australia iCare External Full time

    **Gosford NSW** - 12 months fixed-term contract - Hybrid working environment, office in Gosford NSW - Offering starting salary of $ 73,522 **About the Role** This role is responsible for the delivery of a range of administrative services to support the operation of the claim’s operations team. **Benefits** - A corporate wellbeing program with subsidised...

  • Retail Claims Consutlant

    1 week ago

    Gosford, Australia Zurich Insurance Full time

    **A new transformational adventure awaits you** How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you? As one of Forbes 2024 ‘World’s Best Employers’ and Fortune’s ‘World’s Most Admired Companies’ for 2025,...

  • Administration Assistant

    4 days ago

    Gosford, Australia iCare External Full time

    **Location: Gosford NSW** - 12 months fixed-term contract - Hybrid working environment, office in Gosford NSW - Offering starting salary of $75,728 **About the Role** This role is responsible for the delivery of a range of administrative services to support the operation of the claim’s operations team**.** **Benefits** - A corporate wellbeing program...

  • Business Support Administrator

    7 days ago

    Gosford, Australia CatholicCare Diocese Of Broken Bay Full time

    **Attractive salary packaging options**: - ** Supportive team**: - ** Work life balance** **About the role** CatholicCare provides Permanency Support services for children and young people from 0 - 18 years of age who are not able to live with their own families. The Business Support Administrator provides a range of quality and timely administration...

  • General Administration Support Officer

    2 weeks ago

    Gosford, Australia NSW Government -NSW Police Force Full time

    **Clerk Grade 1/2**: - **Ongoing Full time**: - **Gosford, Woy Woy & Terrigal** **About us** The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a...

  • Principal Support

    1 week ago

    Gosford, Australia NSW Government -Department of Customer Service Full time

    The State Insurance Regulatory Authority (SIRA) is currently seeking a Principal Support and Liaison Specialist to join our team. **Benefits** - Fantastic clerk grade 11/12 opportunity. - Salary range: $134,411 - $155,445 plus super, commensurate with experience. - Genuine flexible working arrangements. - State of the art offices. - Wellbeing programs and...

  • Administration Support Officer Level 5 oral Health

    1 week ago

    Gosford, Australia NSW Government -Central Coast Local Health District Full time

    **Employment Type**: Permanent Part Time **Position Classification**: Admin Off Level 5 **Remuneration**: $37.09 her hour **Hours Per Week**: 38 **Requisition ID**: REQ448072 **This recruitment may be used to fill future positions via an eligibility list for permanent, full time, part time, temporary and casual positions.** **Join Our Team as...

  • Leading Administrator

    5 days ago

    Gosford, New South Wales, Australia beBeeAdministrative Full time $60,000 - $90,000

    Administration Officer RoleWe are seeking a highly motivated and enthusiastic individual to join our Workplace Rehabilitation and Health Division as an Administration Officer in a permanent position located at our national HQ in Gosford.This role is part of our national Workplace Rehabilitation & Health team, servicing over 60 employees. Our team works...

  • Service Administrator

    2 weeks ago

    Gosford, Australia Nido Early School Full time

    Nido Early School **Tuggerah **is seeking an administrator who is expert in making the ordinary exceptional. We are inspired by the Reggio Emilia philosophy and are passionate about delivering contemporary educational practices for our children, educators, and families. This critical role provides administration and leadership support within the service,...

  • Administration Assistant

    2 weeks ago

    Gosford, Australia ORS Full time

    Excellent Career Progression and Professional Development Opportunities! - Full time position working Monday - Friday 9am - 5pm, no weekends! - Come join our team, experience a fun and inclusive culture in Gosford **About the role**: We are seeking an enthusiastic and motivated Administration officer to join our Gosford team. Working with a national...