External Repairs Coordinator

2 weeks ago

Perth, Australia Epiroc AB Full time

Are you a proactive communicator with a knack for problem-solving? Are you eager to collaborate with diverse stakeholders to achieve common goals? If so, we want you on our team

Epiroc Australia is seeking a motivated and detail-oriented **External Repairs Coordinator**based in Perth. In this role, you'll take ownership of coordinating all external component repairs flowing through our Perth Service center. This includes managing customer-owned cores, S/X cores, and ensuring meticulous control over repair processes, including deadlines, approvals, and warranty tracking.

**Your responsibilities will include**:

- Upholding the highest standards of Safety, Health, Environment, and Quality (SHEQ).
- Adhering to Epiroc and customer policies and procedures.
- Establishing clear communication channels with external vendors supporting Perth Service.
- Conducting regular meetings with external parties to track progress and resolve issues.
- Prioritizing tasks with vendors to streamline communication and feedback.
- Continuously reviewing and improving component overhaul processes.
- Identifying opportunities to optimise workflows and minimise manual intervention.
- Developing clear processes for Perth service operations regarding information flow, deadlines, priorities, and delivery details.
- Implementing tracking systems for external cores and managing Purchase Orders' issuance and compliance.
- Maintaining comprehensive records and documentation for all externally repaired components.
- Experience in planning, supervising, and managing warranties in an OEM environment.
- Demonstrated expertise in scheduling and resource planning
- Strong problem-solving, analytical, and strategic planning skills.
- Excellent organisational and communication abilities.
- The ability to collaborate effectively, inclusively, and autonomously when necessary.

At Epiroc, we're more than just a global leader in innovative product engineering solutions—we're a supportive and inclusive workplace for over 13,000 employees worldwide. We value diversity and encourage individuals from all backgrounds to apply.

**It all starts with people.** The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

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