Emergency Repair and Restoration Coordinator
2 days ago
The Role
We want the best and brightest in our team and in turn offer a rewarding and challenging environment where you are invested in, truly valued and have the opportunity to grow and develop.
We are seeking an Emergency Repair and Restoration Coordinator on a full-time basis, to join our experienced team.
To be successful, you must exhibit a willingness to learn and have a strong passion for exceptional customer service. We are seeking a highly driven and adaptable individual with a positive attitude and keen eye for detail.
After training and with on-going support, you will be able to;
- Organise relevant emergency repairs based on discussions with the insured.
- Coordinate restoration specialists and action immediate works as authorised.
- Upload integral information to the relevant internal and external systems.
- Establish and maintain excellent relationships with clients and trade contractors.
- Be part of a team that collectively work together to achieve our KPI targets, that our quality levels are upheld and an excellent level of customer service is always maintained.
- Assist the Construction Department with additional duties such as auditing when capacity allows.
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