Business Account Manager

**Develop Your Career in Freight Account Management**

Back off the biggest peak ever, we have an outstanding opportunity to succeed within our medium business Account Management team based in Minchinbury.

In this role you are going to help our B2B and B2C clients around an area of Western Sydney thrive as their businesses grow. In this role, working from our Minchinbury office and on the road visiting customers (including a quarterly 2-3 day regional visit), you will be a key trusted advisor to businesses as they use Australia Post on their growth journey.

With B2B, B2C and international freight solutions will be at your fingertips, as well as the entire infrastructure of Australia Post.

In this role you will deliver for local businesses. You will have a portfolio of roughly 40 customers to manage, a mix of large and medium businesses, with a wide variety of issues for you to solve and requirements for you to fill.

**About the opportunity**

This is a role like no other for a customer focused, keen and account management-oriented individual, if you really like understanding your clients deeply and helping them achieve their business goals as a trusted advisor then this is the job for you.

You will work with a portfolio of business leaders in Australia, growing revenue and developing new business in a portfolio that is currently trading at target.

This is truly an opportunity for growth and development of your sales career, and to be a leader in eCommerce & B2B freight in New South Wales.

**What you’ll deliver with us**

Through delighting our medium business customers with excellent account management, and new business development you will help Australia Post achieve our ambitious growth targets.

**You’ll**
- Visit customers, understand their business and work to develop solutions for them.
- Solve customer problems and help them access our network.
- Manage existing accounts to increase share of wallet and opportunities to sell additional freight services.
- Present and conduct joint business reviews with c-suite leaders of eCommerce & B2B businesses.
- Analyse the accounts in the portfolio to identify risks and opportunities for growth.
- Develop long term trusted relationships with key customers.
- Develop new business across this portfolio, riding the incredible momentum we’ve seen in new business activity across this sector to exceed targets. This team has a sales specialist in the team that will help you with new deals, and help move deals to completion.

**About You**

You’ll have sales or customer centric experience and a credibility with customers face to face, you’ll have a curious mind and the ability to build deep and lasting relationships with your clients. You’ll thrive on challenges and have a positive growth mindset that has demonstrated itself in succeeding in prior roles.

It is important that you have a customer focused viewpoint, a commercial mindset, a growth attitude an ability to learn and to be curious. If you are a customer obsessed energy booster, who is a lifelong learner and can act as a commercial champion for your portfolio, this might be the role for you.

**How we’ll deliver for you**
- A market leading sales incentive scheme
- Market leading tool of trade allowance.
- Progression opportunities that just aren’t available anywhere else.
- A culture of growth, in a business with a plan, focused on winning in Freight Service Delivery
- Incredible benefits from novated leases to corporate discounts.
- An opportunity to be spending your time at work connecting with customers and colleagues from our offices.

**If you are interested**

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.