Customer Account Coordinator

4 days ago

Bundoora, Australia La Trobe University Full time

**Work type**:Continuing
- **Full time**:

- **La Trobe Bundoora Campus Location**:

- **Continuing position**:

- **HEO5**

**About the position**

The role of the Customer Account Coordinator involves managing project and account delivery for new business opportunities generated by the team, ensuring our valued customers keep coming back. You will oversee short stay bookings, coordinate catering services, and manage external functions using a casual staff roster. While there are established processes to assist you, we always welcome innovative ideas that can help the team scale.

The Customer Account Coordinator should possess strong critical thinking skills for effective problem-solving and remain calm under the pressure of multiple client demands. As a confident and effective communicator, you’ll need to collaborate well with university stakeholders and delivery suppliers. Being highly organised is crucial for meeting the daily demands of the role, but equally important is a warm, friendly, and collaborative demeanor, as you’ll be joining a high-performing team culture

**Skills and Experience**

To be considered for this position, you will have
- Relevant experience in account management or project management
- Demonstrated expertise having worked in an office and team environment, within either the education sector, agency side or similar.
- Ability to think laterally and take responsibility for outcomes.
- Demonstrated ability to set priorities and monitor workflows within own area of responsibility.
- Demonstrated capacity to organise work effectively and efficiently and deliver outputs in a timely manner.
- Please refer to the Position Description for other duties, skills and experience required for this position._

**_ Welcome to Bundoora campus - Please click on the video link below: _**

**Benefits**:

- **17% employer contributed superannuation**:

- **On site child care facilities**:

- **Flexible work arrangements**:

- **Discounts for staff and their family members to study a range of La Trobe courses**

**How to apply**

Closing date: B**y 11:55pm Monday the 11**th** of November 2024**
- **Cover letter addressing your suitability for the position; and**:

- **An up to date resume**:

- **1 year minimum office experience required**

**Aboriginal and Torres Strait Islander Applicants**

**_ All La Trobe University employees are bound by the Working with Children Act 2005. If you are successful, you will be required to hold a valid Victorian Employee Working with Children Check prior to commencement_**.

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