Support Coordinator

2 days ago

Bundoora, Victoria, Australia Acclaimed Community Support Services Full time $60,000 - $80,000 per year

Company Description

At Acclaimed Community Support Services, our mission is to empower individuals to live life to its fullest potential by providing tailored support. We prioritize the individual's journey towards self-recovery and achieving their goals. We understand the importance of having the right support to navigate life's challenges, and we are committed to providing exceptional outcomes with respect, compassion, and integrity.

Role Description

This is a part-time hybrid role as a Support Coordinator. As a Support Coordinator, you will be responsible for providing case management, customer service, and technical support to our participants. Your day-to-day tasks will include coordinating support services, advocating for participant choices, and providing guidance and support to help participants maximise their funding and care plans. This role is based in Bundoora, VIC, with flexibility for remote work.

Key Responsibilities

  • Strong interpersonal and communication skills
  • Experience in case management and customer service
  • Ability to provide technical and complex support to participants
  • Knowledge of the NDIS and experience navigating its complexities
  • Ability to work independently and as part of a team
  • Excellent problem-solving and decision-making skills
  • Build strong relationships with external stakeholders
  • Complete necessary administration to ensure compliance

Qualifications

  • Minimum Certificate or Bachelor's degree in a relevant field
  • Minimum 12 months experience
  • Full drivers license
  • NDIS worker screen check (willingness to obtain)
  • WWC check

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