Account Manager

Full time

**We’re looking for new talent to join our Client Services team. A natural people-person and meticulous planner, you’ll be a clear and efficient communicator and exceptional at managing budgets, timelines, resourcing schedules and expectations. Talk to us about your experience working in a fast paced agency environment across brand, print, design and digital.**

You’ll be working as part of the client services team, responsible for contributing to the successful delivery of projects, working with our strategists, creatives, designers and developers to deliver great work for our clients. Relationships based on trust and our ability to deliver are key reasons we are growing and we are looking for the next champion to help keep us on track.

Thirst Creative is a full service creative agency based in Carlton and we’re officially certified as a Great Place to Work We have a great list of employee benefits, an awesome team culture and enjoy a flexible hybrid working environment.

**Key responsibilities**:

- Account Management and Project Management
- Support the Client Services team in delivering client projects on time and on budget
- Plan and manage project team resources
- Responsible for Job data maintenance including quoting, invoicing, expense tracking and client information
- Receive and translate client briefs and debriefs
- Check and traffic work through the agency
- Collaborate with other members of the marketing, digital and creative teams on ideas and campaign concepts
- ROI reporting and analysis
- Embrace our “level up learning” culture with innovation and attitude towards continuous improvement

**Key selection criteria**:

- Minimum of 3+ years in an AE or AM role
- Proven experience in supporting Account Management functions
- Experience working with B2B and B2C clients across a range of industries
- Confident and articulate presenter
- Excellent attention to detail
- Strong financial acumen
- Outstanding time management and priority-setting skills
- Familiar with agency work processes and systems
- Excellent verbal and written communication skills (English)
- Experience with project management tools (Streamtime, Trello, Google Suite)
- Strong knowledge of print management, brand, social media, content and below the line campaign management

**What's on offer**:

- We’re officially a Great Place to Work with a collaborative environment full of diverse, highly-skilled awesome people
- Flexible Hybrid working model
- Purchased Leave
- Paid Volunteer Day + Public Holiday Swaps
- 1 day a year to volunteer with a charity of your choice
- Professional development and training
- Work / life balance

We have a clear and strong set of values that we are very proud of;
- ** Care**: We are kind, compassionate and respectful of each other - and we care about our community and our planet
- ** Real**: We are practical, good, honest and hard working people. We are down to earth and not egotistical
- ** Elevate**: We seek next level excellence. We advance with continuous growth and improvement - for ourselves and for our clients
- ** Aware**: We are conscious, in the know and switched on. We are open-minded and always curious to learn and understand
- ** Together**: We are connected and collaborative. We are one team with shared passion and purpose
- ** Effective**: We navigate complex problems to great effect through our agility, efficiency and creative expertise

Thirst Creative embraces inclusivity and diversity when we hire. We strive for a team with a variety of backgrounds, experiences, skills and points of view. We employ and support staff regardless of race, gender, identity, religion, nationality, disability or age.

**No recruiters please.