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Technical Support
3 weeks ago
This is a full-time permanent position based at Moorabbin
- Technical enquiries and escalations from the various branch locations across Australia
- Technical support - CCTV warranty, repair, troubleshooting
- Presentations/demonstrations of the technologies
**About You**:
- Experience providing technical support over the phone
- Experience across IP CCTV,
- IP networking knowledge
- Proficiency with the Microsoft Office suite
- A strong technical interest and aptitude
- Excellent customer service skills
- Exceptional communication skills
- Patient and empathetic, with a genuine interest in helping others
- Team player
- Full Australian working rights
- Which of the following statements best describes your right to work in Australia?
- What is your highest level of education?
- What is your expected annual salary?
Work remotely
- No
**Salary**: $50,000.00 - $60,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Performance bonus
**Experience**:
- help desk: 1 year (preferred)
- Technical Support: 1 year (preferred)
**Language**:
- English (required)
Work Authorisation:
- Australia (required)
Work Location: In person